Comprehensive A-Z of Chorus Help Pages

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Index of Chorus Web Pages

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

35G Quick Reference Guide

55G Quick Reference Guide

60G Quick Reference Guide see 55G Quick Reference Guide

Getting Started - Quick Reference Guide (print version)

A

Accounts, PINS and Passwords

Ad-hoc conference - see Teleconferencing

Administrators - Business Administration information

Analogue Telephone Extensions

Announced Transfer - Manager/EA phones

Answering calls on Manager/EA phones

Android app - see OSMO for Android

Autopilot

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B

Blind Transfer - Manager/EA phones

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C

Call Centres

Call history

Call forwarding

Call WaitingHow does Chorus deal with call waiting - i.e. I receive a call when I am already in one?

Caller ID (CLI)

Change the Ring tone on desk phone

Change the Volume on desk phone

Chat (Instant Messaging)

Chorus Supported Devices (i.e. desk phones and headsets which work with the Chorus system)

CLI, see Caller ID (CLI)

Contacts and Directory

Conferencing, see Teleconferencing

Critical Lines

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D

Desk phone, see Phones - Call handling (desk phones)

Desktop Client

Directory - see Contacts and Directory

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E

Emergency Calls

see also Critical Lines

Executive Assistant / Manager phones (print version)

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F

FAX machines - see Analogue Telephone Extensions

Fax to email - see Analogue Telephone Extensions

Feature requests for current service

Forwarding calls - Manager/EA phones

Frequently Asked Questions (FAQs

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G

Getting Started - Quick Reference Guide

Getting Started - Quick Reference Guide for Managers and Executive Assistants

Gigasets - pairing

Gigasets - Quick Reference Guide

Grandstreams - Quick Reference Guide

Glossary of telephone terms

Group working

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H

Handsets and hardware - see Chorus supported devices

Hunt groups

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I

Instant messaging, see Chat (Instant Messaging)

Intercom - Manager/EA phones

iPhone app, see OSMO for iPhone

Issues with current service

ITSS Technical Information  

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M

Manager phones/Executive Assistant /  (print version)

Mobile Phones

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N

Network dependenciesWill the phone system be unavailable in the event of a network outage?

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O

OSMO for Android

OSMO for iPhone

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P

Passwords - see Accounts and Passwords

PIN numbers - see Accounts and Passwords

Phones - Call handling (desk phones)

Preferred devices

Presence

Profile pictureupload

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Q

Quick Reference Guides

R

Restricted codesWhy do I get the message 'you have entered a restricted code'?

Ring tone - change on desk phone

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S

Short codes - List of short codes for desk phones

Softphone call handling - see Desktop Client

Speed dials on 55G and 60G key modules

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T

Technical Information for ITSS

Teleconferencing

Telephone Payments (e.g. PDQ terminals)

Troubleshooting - Soft Phones

Transfer a call

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U

Upload a profile picture [restricted access - Chorus users only]

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V

Voicemail (via telephone)

Voicemail (via the web)

Volume - change on desk phone

Video Conferencing (desktop client only)

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W

Web Collaboration

Web Portal - login to the web portal

Web Portal - guide

White Board (Available for Windows Only)

Working overseas

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Written by IT Services. Latest revision 13 June 2017