Service Desk Tips and "How to" Guides

Working in the services desk team we come across a wealth of useful information. This page gives you an overview of various "how to" guides, tips, tricks, quick fixes, work-arounds and solutions we have come across in our daily work. We hope you find it useful!

How to - 

a simple tool for getting your email set up on a CONNECT machine
a browser can collect plug-ins and add-ons that may stop it from working properly. Learn how to restore it to the original settings
it can be difficult to tell where an email really comes from. Have a look at the full mail headers for more indicators
find out how much of quota you are using and how to reduce it by removind attachments and weeding out duplicate messages.


Written by IT Services. Latest revision 1 December 2016