TSM for Windows Help and Support

We aim to provide as much assistance as possible to support your use of the HFS TSM backup service. Our online content should support your general day-to-day needs and ensure you can complete commons tasks, resolve known issues and find the answers to frequently asked questions.

Below is a list of help topics for TSM for Windows. If you cannot find here what you need to know, then please contact either the IT Services Service Desk on help@it.ox.ac.uk or the HFS Team on hfs@ox.ac.uk. You can also open an online Service Request for help and support.

Help and Support

Troubleshooting Guides

Account (Node) Management

Downloading/Installing/Removing the TSM Software

Backup - The Basics

Backup - Advanced

The TSM Scheduler

Restoring

Written by IT Services. Latest revision 26 June 2017