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Connecting to eduroam via Mac OS X 10.7 to 10.9

1. Introduction

The following instructions apply to using the eduroam wireless service on Apple OS X based machines, specifically those using 10.7 aka Lion. If you find an error in the instructions, please contact; if you have general questions or need other assistance, contact

  1. In the Apple menu, select System Preferences .
  2. In the [System Preferences] window, under the [Internet & Wireless] section, click on the icon for Network.
  3. On the next screen, perform the following steps:
    • select the Turn Wi-Fi On button (see red oval in top right corner)
    • click the padlock to unlock the interface if locked (see red arrow in bottom left corner)
    • click on the Advanced... button(see red oval in bottom right corner)
  4. You will now see a new drop down pane within the Network window that should be open on the Wi-Fi tab. Click on + to add a new network.
  5. You will now see another drop down pane allowing you to add a Wi-Fi network profile. Click the Choose a network... button.
  6. You will now see another drop down pane displaying a list of all the wireless networks that your computer can detect.
  7. Select eduroam from the list of networks and click OK. This will open another drop down pane allowing you to enter the necessary details for the eduroam network. Enter your Remote Access account username followed by (e.g. and your Remote Access password (as set via The Security and Mode fields should already be set to WPA2 Enterprise and Automatic respectively.
  8. You will now be returned to the pane showing the list of configured Wi-Fi networks and the eduroam network should appear in the list. Click the OK button to complete the configuration.
  9. Your computer will now authenticate with the network and then you should be able to access the Internet. If you get an error saying that authentication has failed, double-check the steps shown above. If you are still unable to connect, then contact for assistance.

If you are having problems connecting you might need to remove the wireless network and reconnect. You might need to do this, for example, if you have changed your remote access password or previously set up an eduroam connection.

Users must abide by the user use agreement a copy of which is available at:


Written by IT Services. Latest revision 29 November 2017