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Connecting to Eduroam via Mac OS X 10.4

1. Introduction

The following instructions apply to using the Eduroam wireless service on Apple OS X based machines. If you find an error in the instructions, please contact; if you have general questions or need other assistance, contact

  1. In the Apple Menu, select the System Preferences Icon.
  2. In the [System Preferences] menu, under the [Network and Internet] section, click on the icon for Network.
  3. On the next screen, select the [AirPort] device, unlock the interface if locked, and click on Configure.
  4. Fill in eduroam as the Network Name (this is the SSID and should be in lower case). Under Wireless Security select WPA2 Enterprise and enter your Remote Access account username followed by (e.g. and your Remote Access password (as set via Lastly the 802.1x Configuration should be set to Automatic.
  5. Click OK.
  6. You may then get a box stating "The server certificate is not trusted because there are no explicit trust settings". Click Show Certificate.
  7. You should now be presented with a window titled "Verify Certificate". It should refer to (or legacy radius[0|1] in the middle of the window with the certificate signed by AddTrust External CA Root.
  8. Check that it says this certificate is valid in the middle of the window. (If it does not, email
  9. Tick the box Always trust these certificates.
  10. Click Continue.
  11. Your computer will now authenticate with the network and then you should be able to access the internet. If you get an error saying that authentication has failed, double-check the above steps. If you are still unable to connect, then contact for assistance.

Users must abide by the user use agreement a copy of which is available at:


Written by IT Services. Latest revision 18 October 2017