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Connecting to EDUROAM via Microsoft Vista with the Built in Supplicant

1. Instructions

The following instructions apply to using the Eduroam wireless service on Microsoft Vista machines. A separate page offers instructions for Connecting to EDUROAM via Microsoft Vista with the Intel Supplicant. If you find an error in the instructions, please contact, if you have general questions or need other assistance, contact

  1. Select [Start] and then [Control Panel] (in [Control Panel Home] view).
  2. Under [Network and Internet], click on [Connect to the Internet].
  3. The "connect to the internet" panel should appear, double click on [Wireless]
  4. On the "Select a network to connect to" screen, right click on [Eduroam] and select [Properties]. (If you do not see the [Properties] option, go to the Alternative instructions).
  5. In the network name SSID enter eduroam in lower case (SSIDs are case sensitive), select Enterprise WPA2 as the Network Authentication method and AES as the data encryption type. Select Protected EAP (PEAP) instead of the default network authentication method then click on the settings button by the drop down menu you used to set PEAP
  6. In the PEAP Properties window check the box that says Validate Server Certificate. Enter in the Connect to these servers section. In Trusted Root Certification Authorities Select AddTrust External CA Root. Uncheck the box that says "Do not prompt user..." , check Enable Fast Reconnect and on the EAP-MSCHAP secured password option, click on the configure button.
  7. Uncheck the box to use your windows credentials, then click OK through each menu to save your changes and return to the desktop.
  8. Once near a eduroam access point, select the access point from the possible connections. The first time you connect you'll be shown a server certificate verification diagloue
  9. After this your login details must be entered to achieve full network usage. Enter your Remote Access account username followed by (e.g your Remote Access account password (as set via

Users must abide by the user use agreement a copy of which is available at:

2. Alternative instructions

  1. Once you have the list of available wireless networks on your screen, click on Eduroam and then on the Connect button (for information on how to find the list of available networks, see the Instructions section above).
  2. When the Additional log on information is required... window appears, click on [Enter/select additional log on information].
  3. In the Enter Credentials window, you enter your Remote Access account details (not your Single Sign-On (SSO) details):
    • User name: your username followed by (usually the same name as your SSO one, so
    • Password: your Remote Access account password (this is separate from your SSO password and should not be the same
    • Logon domain: Leave this field blank

    Click on OK.

  4. At this stage you may see the Additional log on information is required... window again. Simply click on [Enter/select additional log on information] again. If the Validate Server Certificate window (below) appears, click on OK.
  5. The Connecting to eduroam window appears and, if the connection is successful, the Successfully connected to eduroam display.

    If you want this connection to be your default one, you can tick the Save this network (and/or) Start this connection automatically.

Should you experience problems making the connection, you can try to log in (step 3 above) without adding the after your name. This has been shown to work while in Oxford (but will not let you log in when accessing Eduroam in other locations).


Written by IT Services. Latest revision 18 October 2017