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The first time you open Eudora, the New Account Wizard starts to help you enter information you need to use Eudora with your Nexus email account. If you have previously used Eudora, however, you can bring up the New Account Wizard to add an Email Account by locating the Persona area near the left of the Eudora window (below) and right-clicking on the white space below your existing Dominant account, then selecting [New] from the contextual menu.


On the Welcome screen, just click on Next.


The next window presents you with a range of options. You should choose Skip directly to advanced account setup, as otherwise, your account will initially be set up as a POP account, which would mean all messages are deleted from the server and only accessible on your local machine. To avoid this, after selecting Skip directly to advanced account setup, click Finish.


You are then presented with the Generic Properties tab below. Enter your name as you want it to appear in any emails you send in the field next to Real Name, and your Email Address in the field below.

User Name requires you to enter your Single Sign-On username as provided by IT Services, in the format abcd1234. Next to SMTP Server, enter

You also need to change the[ Secure Sockets When Sending] dropdown box to [Required, Start TLS]


Click on the Incoming Mail tab near the top to configure the remaining settings.

In the field next to Server on the Incoming Mail tab, enter once again. Below, it offers you two Configuration options, POP and IMAP. You should select IMAP, as otherwise, your email will no longer be accessible on the server.

From the [SecureSockets When Receiving] dropdown box, select [Required, Start TLS].


In some instances you may also find that you need to check the Use submission port (587) box before it works properly.

Click OK to save your changes.

When you first attempt to check your Nexus email using Eudora, you may see a certificate rejection message. This should be signed in a chain ending with AddTrust External CA Root. Click on Yes to accept the SSL Certificate. You should be able to access your email without any further problems.


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Written by IT Services. Latest revision 18 October 2017