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Outlook Express

1. Configuring Outlook Express

Before you can use Outlook Express to read your email you need to configure it with information about your email account.

1. Start Outlook Express. You can usually start it either from an icon either on the Desktop, or in the Quick Launch tray (usually next to the Start button), or by clicking on Start, selecting [Programs] and then [Outlook Express]. If you are running your copy of Outlook Express for the first time, a window with the title Internet Connection Wizard will appear automatically to help you enter information on your email account; if this happens in your case, please skip to step 2. If you have used Outlook Express before, you will need to start the Internet Connection Wizard manually by clicking on the [Tools] menu and selecting [Accounts] to view the Internet Accounts window. Click on Add and select [Mail...] from the menu that appears.


Internet Accounts window
Figure 1. Internet Accounts window

If you have used another email programme on your computer previously, the Internet Connection Wizard may detect this and present you with a screen asking whether you wish to import the details of your account from that programme. In this guide, however, we will be assuming you are configuring Outlook Express to work with your Nexus account from scratch. To do so, select the Create a new Internet mail account option and click on Next.

2. Enter your Display name as you would like it to appear in any messages you send and click on Next.


Your Name screen
Figure 2. Your Name screen

3. The next window will prompt you for your E-mail address. Enter it in the format click Next.


Email Address screen
Figure 3. Email Address screen

4. The next window will prompt you for technical information about your E-mail account. From the drop-down menu My incoming mail server is a ... server, select IMAP. Under Incoming mail server, enter

Under Outgoing mail server, you also need to enter

When you have entered the information, click Next to proceed.


Server Names screen
Figure 4. Server Names screen

5. You will now be prompted for your login details. In the field next to Account name, enter your Single Sign-On user name as provided for you by IT Services, eg abcd1234. In the field next to Password, enter your Single Sign-On password. You have the option of ticking the box next to Remember password, but please note that this will enable anyone who gains physical access to your computer to access all your emails. If you leave the box unticked, Outlook Express will prompt you for your password each time you open the programme, thus providing a greater level of security.

The Log on using Secure Password Authentication (SPA) box must remain unticked. Another method of securing your connection will be set up at a later stage of the setup process.

To proceed, click Next.


Internet Mail Logon screen
Figure 5. Internet Mail Logon screen

6. The final window simply requires you to click Finish to complete the first stage of configuring Outlook Express to access your E-mail account.


Finish screen
Figure 6. Finish screen

Upon completing the Internet Connection Wizard, Outlook Express may produce one or more error messages. This is no cause for concern; it is caused by the fact that the security settings required to connect to your Nexus account are higher than those Outlook Express uses by default. Close the error messages and proceed to Section 2.

2. Securing connections to the incoming and outgoing mail servers

1. The Internet Accounts window will allow you to edit your account settings to secure the connection and allow you to access your email (if it is not already open, click on the [Tools] menu in Outlook Express and select [Accounts]). Click on the Mail tab and select your Nexus account from the list. Click on Properties to edit its settings. In the Properties Window, click on the Servers tab to see the Server Information. Most settings should already be saved correctly after completing the Internet Connections Wizard before; however, you must tick the My server requires authentication box under the heading Outgoing Mail Server.


Server Information
Figure 7. Server Information

Click on the Advanced tab near the top of the window. Make sure that the option This server requires a secure connection (SSL) is ticked for both the Outgoing mail (SMTP) and the Incoming mail (IMAP) servers. Enter 587 in the Outgoing Mail (SMTP) field and 993 in the Incoming Mail (IMAP) one. Click on OK to save your settings.

Advanced properties screen
Figure 8. Advanced properties screen

Close the Accounts window by clicking on Close. Outlook Express is now configured to access your Nexus account.


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Written by IT Services. Latest revision 18 October 2017