IMPORTANT: We are currently in the process of moving the University’s centrally managed (Nexus) email and calendaring service to the cloud-based, Microsoft Office 365 service (Nexus365). If your account has been migrated you should now use the Nexus365 support pages where you will find help and advice on using the new service.
Mail is the email client preinstalled on every Mac computer as part of Mac OS X. Since Mac OS version 10.6 (also known as Snow Leopard) and right up to Version 10.10.2 (also known as Yosemite), there is now inbuilt support for connecting to Exchange servers. As a result, Mac users are able to use the Oxford Nexus email, shared calendaring and address book facilities from your Mac via the inbuilt applications. So, Mac users who are running OSX newer than 10.6 can use Nexus email via Mail on their Mac.
1. Configuring Mail to connect to Nexus
To configure Mail to connect to Nexus, open the programme, either from the dock or by finding it in the Applications folder. If this is the first time you have opened mail, the Setup Assistant will start automatically.
Otherwise, you can add a new accounts by clicking on the
[File/Add Account...] from the Mail menu.
You will then be taken to a screen that is identical to the initial setup assistant. The screen prompts you for your
Email Address and
Password. The Password you need to enter here is your Single Sign-On password.
Once you have entered your details, click
Your computer will now try to connect to the Nexus server in order to match up the details that you have supplied with a Nexus account and after a moment you should see a message that says 'Trying to log in to the Exchange 2007 server “autodiscover.nexus.ox.ac.uk” failed. Make sure the email address and password you entered are correct, then click Continue.'. Simultaneously, a new
User name field will appear indicated by with a white arrow within a red circle. This is because your Nexus username is not the same as your Nexus email address. Your username is your Single Sign-On username (aka the Oxford Username) whilst your Nexus email address will usually be of the form email@example.com. The setup assistant will supply the first part of your email address (in this case
sherlock.holmes) as its best guess in the new
User name field. You will need to replace the contents of this new
User name field with your Single Sign-On username (in this case
sherlock, yours will probably be of the form
Once you have entered your username details, click
Now that you have supplied this information Mail will be able to find all the details it needs from the Nexus AutoDiscovery server and the next screen you should see will be an Account Summary screen that confirms the account details.
(In later versions of OSX you also have the option to synch Reminders and Notes)
When you click
Create, the account will be created on your Mac and you are now ready to use your Nexus mailbox with Mail. Inbuilt support for Exchange means that you can use iCal for your Nexus calendar and Address Book for your Nexus contacts.
2. Where next?
Now that you have seen how to use your Nexus mailbox with Mail you may like to have a look at some other Nexus features:
- Nexus calendaring using iCal
- Nexus contacts using Address Book
- Delegating access to calendar and other Nexus features
If you have any problems, in the first instance you should contact your local (College or Department) IT staff. If they cannot help then please contact the IT Services Help Centre for further assistance.