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Short code changes

We are currently changing our telephone systems in preparation for the new Chorus service. Chorus will be operating concurrently with the old phone system during the migration period, and we need to be able to transition people to Chorus while retaining their existing phone numbers.

To facilitate this, we are adding an additional short code to internally identify phones on the old system. If your phone has a screen, you may see these codes appear on incoming calls. This change will occur on Wednesday 6th May.

Your phone number has not changed: internal and external callers can use the same number as before. You do not need to take any action. When you are migrated to Chorus, you will most likely retain the same phone number. You can check your phone extension at any time by calling 10888.

For further information on Chorus, please visit the ICP website at We have a new monthly newsletter - sign up to our mailing list by emailing



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Written by IT Services. Latest revision 30 April 2015