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Communication to users of the Turnitin text matching and plagiarism prevention software
Updated: 3 hours 52 min ago

Turnitin will be unavailable on Saturday Jan 5th 2019 from 08:00 – 16:00

11 December 2018 - 10:24am

We received the follow note from Turnitin.

Scheduled Maintenance

We’re just dropping you a note to inform you that the following Turnitin services will be unavailable on January 5th, 2019:

  • Turnitin and TurnitinUK (including all integrations and Turnitin Early Adopter Program)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

When will services be unavailable?
  • PST January 5 08:00 – 16:00
  • GMT January 5 16:00 – 00:00 (January 6)
  • AEST January 6 02:00 – 10:00

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any grading or submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

Turnitin, LLC, 2101 Webster St. Suite 1800, Oakland, California 94612

Categories: Blogs

Changes to turnitinuk.com

30 October 2018 - 2:46pm

Keen-eyed readers may note that www.turnitinuk.com now requires a login. Fear not as public content is still available via the follow two public URLs

Categories: Blogs

Turnitin Scheduled Maintenance – 28 October 9am – 9.30am

23 October 2018 - 2:42pm

We have just received this from Turnitin. WebLearn will queue all essay submissions and process them once the maintenance is complete.

No new assignments should be created whilst Turnitin is unavailable.

We’re just dropping you a note to let you know the following Turnitin services will be briefly unavailable on October 28, 2018:

  • Turnitin and TurnitinUK (including all integrations and Turnitin Early Adopter Program)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this micro maintenance (30 minutes) will include several hardware updates and performance improvements.

When will services be unavailable?

GMT Oct 28th 09:00 – 09:30

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

 

Categories: Blogs

Turnitin Scheduled Maintenance: Sept 22 4pm – 12:30am (Sept 23)

11 September 2018 - 10:18am

A message from Turnitin.

To clarify, during the maintenance period (Sept 22 4pm – 12:30am (Sept 23))

  • it will not be possible to create or submit assignments via the Turnitin website
  • it will not be possible to create a new Turnitin-enabled assignment in WebLearn (although you can create a regular assignment and then enable Turnitin checking at a later date)
  • all submissions to Turnitin-enabled assignments made via WebLearn will be queued and checked once the maintenance has run its course

Dear Customers,

You may have noticed that some Turnitin customers recently experienced intermittent service interruptions or degradations. We apologize if you were one of the customers affected, and we are happy to report that our services are currently stable.

To prevent further issues of this nature, we will be performing some proactive emergency maintenance that will temporarily disrupt our services including:

  • Turnitin and TurnitinUK (including all integrations)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate (including iThenticate via API)
  • WriteCheck
When will services be unavailable?

PDT Sept 22 8am – 4:30pm

BST Sept 22 4pm – 12:30am (Sept 23)

AEST Sept 23 1am – 9:30am

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your understanding and continued support of Turnitin.

Stay up to date with Turnitin system status by following @TurnitinStatus on Twitter.

Follow @TurnitinStatus

Categories: Blogs

New Turnitin Status Page

13 June 2018 - 1:11pm

Turnitin have introduced a new “dynamic” status page which gives real-time information on the health of their systems. It also outlines any planned downtime. Be sure to check the Turnitin UK section (and not the general Turnitin area).

It maybe worth pointing out how a Turnitin outage affects users. There are two scenarios:

  1. use via WebLearn
  2. (direct) use via the TurnitinUK website
Use of Turnitin via WebLearn

Outage of TurnitinUK will

  • not affect the submission of papers via WebLearn. WebLearn will queue any submissions and will dispatch them to Turnitin once the service is restored.
  • will affect the viewing of originality scores and originality reports – neither of these facilities will be available until the service is restored.
Direct Use of Turnitin via the TurnitinUK Website

Outage of TurnitinUK will affect both the submission of papers and the viewing of reports and scores.

These facilities will only be available once the service is restored.

 

 

Categories: Blogs

Turnitin will be unavailable on July 10, 2018

12 June 2018 - 5:39pm

The following Turnitin services will be unavailable on July 10, 2018 from 16:00-00:00:

  • Turnitin and TurnitinUK (including all integrations)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

Categories: Blogs

Recent Improvements to Feedback Studio

12 June 2018 - 5:30pm

A message from Turnitin about Feedback Studio improvements designed to help instructors help students learn with integrity.

Feedback Studio now offers:

  • Faster formative Similarity Reports – Give students more support to master paraphrasing and citation conventions. For instructors who allow resubmissions within their assignment settings, students will be able to view their Similarity Report, revise and then resubmit their work up to three times without waiting 24 hours.
  • Actionable data for instructors – Empower your faculty to track class-level trends in submissions, feedback, and papers with high similarity scores. Instructors will be able to download class usage files from their Turnitin homepage. Available via Turnitin.com and Basic integrations only.

For our secondary education customers, we’re thrilled to announce even more ways to integrate Feedback Studio into your curriculum.

  • Engaging, supportive QuickMark sets – Aligned with best practices for delivering quality feedback to younger learners, new drag-and-drop comments will help teachers help their students achieve learning outcomes, engage them in revision, and save time.

As we continue to enhance the user experience for our Feedback Studio customers, keep an eye on our release notes and @TurnitinProduct Twitter feed for more information.

Categories: Blogs

Turnitin (& iThenticate) direct will be unavailable on March 17, 2018

21 February 2018 - 10:57am

A note from Turnitin UK.

Please be aware that students will still be able to submit essays within WebLearn; the submission of work and the generation of reports will be queued by WebLearn and will be processed as soon as Turnitin is available again. The outage only affects the services when accessed directly using a web browser.

Turnitin Service Alert Scheduled Maintenance

We’re just dropping you a note to let you know that the following Turnitin services will be unavailable on March 17, 2018:

  • Turnitin and TurnitinUK (including all integrations)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

When will services be unavailable?

PST   March 17 8am – 2pm
GMT  March 17 4pm – 10pm
AEST  March 18 2am – 8am

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Thanks for your patience!

Categories: Blogs

Turnitin’s summary of UK User Summit (19 Oct 2017)

18 December 2017 - 12:23pm

This blog already contains an entry on the national UK User Summit that was held in Newcastle on 19 October 2017.

Here is a summary (with links to further information) provided by Turnitin after the event:

  • More education is needed to communicate what academic integrity actually means – for both staff and students.
  • This lack of understanding represents a major reputational risk for individual institutions, awarding bodies and the HE sector as a whole.
  • Contract cheating is a growing industry. 800–1,200 different websites have been identified as selling essays – there is sure to be more out there.
  • The QAA, working in partnership with Turnitin, provided an overview of its latest policy to help HE institutions address contract cheating and essay mills.
  • However, it is not just essay mills that are the problem. “When a student gets someone else to do the work for them, they usually give it to a friend or a family member or someone they know rather than a commercial service.” Phil Newton, University of Swansea (Watch a similar presentation by Phil here)

The Support and Consultation team in Academic IT Services (Technology-Enhanced Learning) is working closely with Turnitin and the UK higher education sector on these and many more aspects of promoting academic integrity.

Contact Oxford University Turnitin support: turnitin@it.ox.ac.uk

 

Categories: Blogs

Turnitin and iThenticate review project – Update

14 December 2017 - 5:58pm

The Turnitin and iThenticate Review project aimed to find out if Oxford’s plagiarism screening and awareness tools (including Turnitin and iThenticate) continue to meet the needs of staff and students. A staff survey was conducted during September 2017.

Details about the review, including a summary of survey findings and reasons for the recommendations, are available from the Turnitin and iThenticate Review web page.

Based on findings from the survey, (completed by 93 staff members), along with information gathered from the higher education sector, the project recommended:

  • Retain licences for both Turnitin and iThenticate
  • Review expected improved product offerings, including those of possible competitors, after November 2019

In the meantime, there is potential to enhance service provision, and to increase awareness across the University about Turnitin and iThenticate, and their intended purposes.

Contact us if you have any questions: edu-it@it.ox.ac.uk

Categories: Blogs

Turnitin and iThenticate review project

5 December 2017 - 5:52pm

IT Services recently ran a project to review the use of the University’s licences for Turnitin (to screen the coursework of registered Oxford students) and the sister product iThenticate (to screen personal statements and other materials submitted by prospective students).

The finding of the review project is that the University should keep both services and review their respective product offerings over the coming two years. Turnitin is embarking on a major redesign of their underlying system architecture, and the University is considering a new virtual learning environment, which may affect integration with Turnitin. Both these activities introduce some uncertainty into the landscape.

The project recommends that our Technology Enhanced Learning team should continue to consult with Turnitin about the University’s needs, and participate in the current sector-wide discussions. We will also increase awareness around the University about the two products and clarify their allowed usage according to the licence conditions.

More information:

Categories: Blogs

Turnitin User Summit 2017

10 November 2017 - 1:11pm

The annual Turnitin User Summit was held in Newcastle on 19 October 2017. As a result of recent corporate changes in the Turnitin organisation, there is a new USA executive management team: Marc Daubach (Chief Executive Officer), Ron Park (Chief Technology Officer) and Bill Loller (Head of Product Management). They have restructured the organisation with a view to improving efficiency and responsiveness. The team gave presentations outlining their new approach as a global company, their intention to engage more with the UK HE sector (through the Heads of eLearning Forum – HeLF), and plans for a forthcoming overhaul to the underlying technical architecture of Turnitin.

Kerr Gardiner (formerly Head of Learning Technology & Media Production at the University of Glasgow) gave a presentation outlining seven themes that emerged from his recent consultation with 14 UK universities, including University of Oxford. Oxford’s Technology-Enhanced Learning (TEL) team continues to engage with Kerr, by completing a survey for HeLF members and participating in focus group activities.

Our TEL team will also study the new report developed by the Quality Assurance Agency (QAA), to see how it may inform the University’s policies and practice. The report recommends that institutions should provide early information to students, engender a positive focus on academic integrity and consider blocking questionable websites.

As a company, Turnitin appears to be putting more time and resources into improving customer support and reducing response times to queries from users. We have a dedicated account manager, Jamie Whitehead, who came and gave a presentation to our local Turnitin User Group earlier in 2017. Their help desk reports that response times (from a human help agent) are now 30 minutes instead of the previous 5 hours.

Their product development team are working on  enhancements to the Similarity Report, checking the originality of computer code, and how to use machine learning and forensic linguistics to detect instances of ‘contract cheating’ – that is, where a student has contracted someone to write their assignment for them. Universities should not ignore possible plagiarism that might be taking place amongst their students. In 2015, the Sydney Morning Herald uncovered a major case of contract cheating and the same newspaper continues to monitor and report on the issue.

Turnitin is working on a completely new cloud platform that should improve speed, power, flexibility, accessibility and security. The key enabler is ‘redwood architecture’ and active development on the platform will begin in January 2018. The new system will offer a brand new version of Peer Review and will enable what the UK sector has been requesting for a long time: multi-actor workflows including double marking and double-blind marking.

Oxford University has offered to talk with Turnitin’s researchers, to discuss our needs and processes, given the fact that we use both Turnitin and the sister product (iThenticate) – Turnitin is keen to understand more about this unique use case and to consider our needs in their new version. During this consultation, they will show us some of their new prototypes currently under development.

Contact the Turnitin support team at Oxford University: turnitin@it.ox.ac.uk

 

Categories: Blogs

Reviewing Oxford’s plagiarism awareness tools

4 September 2017 - 9:14am

Complete the staff survey and have a chance to win an Amazon voucher!

All staff are invited to complete a survey on the plagiarism screening and awareness tools Turnitin and iThenticate, whether or not you have a teaching role or currently make use of such tools. Survey responses will be used to help to assess whether such tools continue to meet the needs of staff and students. The survey should take from 5 to 15 minutes to complete, and responses will be treated in confidence. At the end of the survey, you will have the option to contribute further to the review of plagiarism awareness tools by offering to participate in an interview. You can also enter a draw for one of four £25 Amazon vouchers.

The survey is now open until 6pm on Friday 29 September 2017, and is available from:
https://oxford.onlinesurveys.ac.uk/turnitin-and-ithenticate-review

For further information or if you have any questions, please contact edu-it@it.ox.ac.uk.

Categories: Blogs

Tunitin Usage Growth Over the Last five years

20 June 2017 - 4:04pm

Our account manager at Turnitin has just sent an interesting graph which show the growth in use of Turnitin at Oxford over the last five years.

Another interesting chart shows the growth in active students over the last 5 academic years. (A student is considered active if they are enrolled in a class that has had any activity in the Turnitin system during the time period.)

 

Categories: Blogs

Turnitin Feedback Studio – formative feedback

9 June 2017 - 1:10pm
In WebLearn

In your WebLearn site, create an assignment using the Assignments tool, and select the Turnitin integration (See our step-by-step guide). When students submit their assignment in WebLearn, Turnitin will generate an Originality Report which is returned into the WebLearn tool, for viewing by the student and the tutor.

In Turnitin

The new version of Turnitin (called Feedback Studio) now offers seamless integration of originality checking, and electronic grading and commenting on a piece of student work (what was previously called ‘Grademark’).  As a tutor, you can build your own library of frequently-used ‘quickmarks’ (for easy click and drag onto the document). Bubble comments can be inserted (and saved into your quickmark library, if desired). You can also record an overall voice comment to provide personalised feedback to a student.

In WebLearn

Back in the WebLearn Assignments tool, you can allocate a mark (if you set up the assignment that way) and an overall comment in the text feedback box. You will see the list of all assignments submitted, and their status, as well as the link to each individual Turnitin report:

The students will be able to access their Turnitin report as soon as it has been generated (if you allowed this feature when creating the assignment). This is clearly advisable in the formative sense, in order to enhance student learning about acceptable academic writing practice. Note that students will not see the Turnitin feedback comments until after the closing date of the WebLearn assignment. This allows you to finish commenting on (or marking) all the assignments before releasing the feedback (and marks) to the students. Thereafter, when students access their report via WebLearn, they will see both the originality layer and the comments layer (similar to the tutor view at the top of this posting).

More information

Contact mailto:turnitin@it.ox.ac.uk

 

Categories: Blogs

Turnitin User Group meeting: 23 March 2017

16 March 2017 - 1:54pm

Date: Thursday 23 March
Time: 14:00 to 16:00 including refreshments
Venue: IT Services, 13 Banbury Road OX2 6NN
Booking is required

  • We are delighted that our account manager at TurnitinUK (Jamie Whitehead) will join us at next week’s meeting of the Oxford Turnitin User Group.
  • We will also hear from Amanda Tattersall (Exams and Assessment) and Adam Marshall (WebLearn and Turnitin service manager) about the latest processes at Oxford for anonymous online submissions using WebLearn.

Jamie will demonstrate the much-improved new version of Turnitin called Feedback Studio, as well as the use of Turnitin on a tablet for originality checking and GradeMark. The latter is now integrated into Feedback Studio, and includes features such as electronic commenting, audio feedback and marking memoranda (‘rubrics’), to enable student-oriented feedback in improving academic writing skills.

Please inform your colleagues about this meeting, which is bound to be informative and beneficial for academics, administrators and examiners.

Any questions: Contact turnitin@it.ox.ac.uk

Categories: Blogs

The government plan to crack down on essay writing services

21 February 2017 - 10:43am

There’s an interesting article in the Guardian about the government’s response to a QAA-authored report about plagiarism. See: https://www.theguardian.com/education/2017/feb/21/plan-to-crack-down-on-websites-selling-essays-to-students-announced

Categories: Blogs

Turnitin upgrades: clarification

12 January 2017 - 3:24pm

Here is further background information about changes to Turnitin.

New version of Turnitin called Feedback Studio
  • What? The new version of Turnitin (called Feedback Studio) is simply a new ‘look’ that has been released by Turnitin. The only changes will be improvements to the interface and navigation when viewing the originality report and using GradeMark.
  • When? To be launched on Monday 16 January 2017.
  • What do I need to do about it? Advise staff members (and students who may have access to their originality reports) that the interface will change and point them to the video below for a full demonstration.
  • Video: https://www.youtube.com/watch?v=tIKjBzJIe2g
Integration between WebLearn and Turnitin
  • What? The international WebLearn (Sakai) community is building a new integration between Sakai and Turnitin (as we advised last year). There have been delays due to staff changes and other constraints in both the Turnitin company and the Canadian university that is leading the work.
  • When? Postponed indefinitely.
  • What do I need to do about it? Nothing at all. Administrators may go ahead and set assignments in WebLearn without any concern for the timing of the submission date.
  • Blog post: No new date yet for Turnitin switchover
Categories: Blogs

New version of Turnitin: Feedback Studio

11 January 2017 - 4:57pm

Turnitin has released a major product upgrade that will soon be available at Oxford University. The new version of the service, called Turnitin Feedback Studio, offers all the functionalities of Turnitin, but with a simplified, more intuitive interface designed for the modern classroom. Turnitin Feedback Studio will make it faster and easier to promote academic integrity via Originality Check, and use GradeMark to provide feedback and evaluate student learning. The PeerMark product is not included in Feedback Studio, but can still be used via Turnitin Classic.

Date of upgrade

We will upgrade our version of Turnitin to Feedback Studio on Monday 16 January 2017. Once upgraded, you can expect to see the new interface when you open a student’s paper in Turnitin.

Toggle between the two versions

From 16 January and until August 2017, it will be possible within the document viewer to toggle between Feedback Studio and Turnitin Classic:

To switch from Feedback Studio to Turnitin Classic: the button is at the bottom of the screen:


To switch from Turnitin Classic to Feedback Studio: the button is at the bottom of the screen:

Useful links:

Contact us: turnitin@it.ox.ac.uk

Categories: Blogs

Oxford Turnitin User Group MT2016

8 December 2016 - 6:56pm

The Oxford Turnitin User Group meeting took place on 8 December 2016. Philippa O’Connor (Deputy Director, Education Policy Support) informed the group about the University’s new plagiarism strategy. She also talked through the resulting changes to procedures for dealing with poor academic practice and interpreting Turnitin reports: Policy and Guidance for examiners and others involved in University examinations. The new procedures came into effect on 1 October 2016.

Jill Fresen (Turnitin support and training, IT Services) informed the group that the Turnitin suppliers have released a new (beta) version of Turnitin (called Turnitin Feedback Studio). The new version has a better interface, and improved functionality (especially for online marking using GradeMark).

Once Feedback Studio is enabled at the institutional level, individual users will be able to switch between Turnitin Classic and Feedback Studio. IT Services plans to enable Feedback Studio from Hilary Term Week 1 (16 January 2017). Communications will be circulated at that time. In the meantime, this video gives a preview of the improved interface:

Video: Key differences between Turnitin Classic and Feedback Studio.

If you  have any questions, please contact turnitin@it.ox.ac.uk

 

Categories: Blogs

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