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Computer Hardware Breakdown Service

The Computer Hardware Breakdown Service is provided by Equinox Maintenance Ltd. and offers a very economically priced breakdown cover on a fix-or-replace basis. It covers a full range of IT equipment, such as PCs, laptops, Apple Macs, printers and scanners. The service includes parts and labour, and whenever a fault arises, an Equinox engineer will visit on the next business day (UK Mainland). IT Services have negotiated preferential rates for University Institutions, Colleges and associated institutions. University members, including students, can also take advantage of the service to cover their privately owned equipment. All Equinox requires to set up cover is the manufacturer, model & serial number, as well as the user and billing contact details.

Full details of the Service, including all terms and conditions, are available at:

To register equipment on this service
To arrange repairs:
  • Call: 01684 290000 (ask for service)
  • Email: - Please quote your contract number, provided on registration, and the serial number of the item for repair.

Written by IT Services. Latest revision 7 September 2017