Chorus fax service

Fax to email

This converts the fax into a PDF and emails it to an email address of your choice. 
To request this, email a request for fax to email with the email address and phone number you want to use.  You will need a separate number as the number that you use to take calls cannot also be used to receive faxes.

Email to fax

Account setup

A current SSO and Nexus email address is required in order to configure the email to fax service. 

To enable this service, please email a request for email to fax

Please be aware that in order to send faxes internationally, this needs to be enabled on your account.

To request this please provide your SSO and Nexus email address on this request to send email to faxes internationally

Sending Email to Fax

Send an email in this format, from your Nexus email account:

  • To: FAXG3/<fax number>
  • Subject: Can be left blank, this is ignored
  • Message body: The text you want to send in the fax.
  • Attachments can be added to the email and these will be faxed. The formats of attachments that will transmit are Word and PDF.

  The fax number must be in the ‘E164’ format, which is the complete phone number.

  • For example, if you are sending to number 10021, in the University, you would need to send to FAXG3/
  • The 44 is the country code, the 1865 is the national code without the leading zero and the 610021 is the full extension number.

Should you wish to fax internationally, follow the same format, so faxing Australia for example would be:

  • FAXG3/
  • 61 being the country code for Australia.

The default top line of the fax will look like this to the person who is receiving your fax.

This shows the default header at the top of the fax:




This is the default setting but it can be tailored on a per user basis.

Where it says 'no reply address' this can be edited to show your return fax number and the University of Oxford text can be changed to whatever text you wish.

These changes are made within your voicemail box but need to be made by the Chorus team so raise a request to request an email to fax header change if you need this changing.

You will not get any confirmation if a fax is delivered successfully but if for any reason the fax fails to deliver to the remote fax machine, then you will get a delivery failure email to your mailbox with a reason as to why it did not deliver.

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The Central IT Service Desk is available 24x7 on +44 1865 6 12345

If you do not have access to your Single Sign-On, you can use this form to contact the Service Desk