Chorus fax service

Fax to email

This converts the fax into a PDF and emails it to an email address of your choice. 
To request this, email a request for fax to email with the email address and phone number you want to use.  You will need a separate number as the number that you use to take calls cannot also be used to receive faxes.

Email to fax

Account setup

A 'personal' university extension number (that is assigned to your SSO), associated voicemail account, and Nexus email address are required in order to configure the fax service.

If you do not have a personal university number, please see your local telephone coordinator in the first instance.

Please be aware that in order to send faxes internationally, this needs to be enabled on your voicemail account.

To request this please provide your SSO, university extension number, and Nexus email address on this request to send email to faxes internationally.

Sending Email to Fax

Send an email in this format, from your Nexus email account:

  • To: FAXG3/<fax number>
  • Subject: Can be left blank, this is ignored
  • Message body: The text you want to send in the fax.
  • Attachments can be added to the email and these will be faxed. The formats of attachments that will transmit are Word and PDF.

  The fax number must be in the ‘E164’ format, which is the complete phone number.

  • For example, if you are sending to number 10021, in the University, you would need to send to FAXG3/
  • The 44 is the country code, the 1865 is the national code without the leading zero and the 610021 is the full extension number.

Should you wish to fax internationally, follow the same format, so faxing Australia for example would be:

  • FAXG3/
  • 61 being the country code for Australia.

The default top line of the fax will look like this to the person who is receiving your fax.

This shows the default header at the top of the fax:




This is the default setting but it can be tailored on a per user basis.

Where it says 'no reply address' this can be edited to show your return fax number and the University of Oxford text can be changed to whatever text you wish.

These changes are made within your voicemail box but need to be made by the Chorus team so raise a request to request an email to fax header change if you need this changing.

You will not get any confirmation if a fax is delivered successfully but if for any reason the fax fails to deliver to the remote fax machine, then you will get a delivery failure email to your mailbox with a reason as to why it did not deliver.

Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service





The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk