Chorus Web Portal

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Go to https://web.chorus.ox.ac.uk and sign in using your SSO credentials.

chorus navigating web portal

 

  1. Call History tab
  2. Voicemail tab
  3. Conferencing tab
  4. Call history
  5. Action bar
  6. Saved Contact List
  7. Show/Hide the Directory Search
  8. Directory Search

The Web Portal does not allow users to make or receive calls directly on thier PC.  Users must set up a Preferred Device, such as a desk phone or mobile device.

To set up Preferred Devices:

  1. Click on the handset icon in the Action Bar and select 'Device Settings' from the drop down list.
  2. A new window will open.  Click on + Add a new device.
  3. Enter the desired name for the Preferred Device, and telephone number in the international format.  For a mobile this will appear +447xxx xxx xxx.  For a desk phone or landline this will appear +441865 xxx xxx
  4. Click 'Add device' at the top of the window, and click 'Save'.

 

You can now click on the handset icon in the Action Bar and select your Preferred Device by choosing it from the drop down list.

It is possible to configure voicemail as a preferred device by following the steps 1-4 above, and entering a telephone number of 5361002.  This allows all incoming calls can be directed to voicemail, while another device can be set up to handle all outgoing calls.

 

Calls can be placed by clicking on the phone icon next to any entry in your Call History or Contact List.  You can also enter the number you wish to dial into the Search Field.

When you place a call with the Web Portal, the Chorus phone system will place a call to your preferred device.  When you answer, a second call will be placed to the number you dialled or selected.  In this way all call costs are applied only to your own extension, never to your personal device.  Outgoing calls will also only ever present your University telephone number, and never that of your personal or preferred device.

Selecting the Voicemail tab will bring up a list of your messages and the date/time they were received.  Click on the 'Play' icon to play the message through your PC's speakers, or the 'x' icon to delete the message.

You can find out more about configuring voicemail on the dedicated help page.

Selecting the Conference tab will bring up a teleconference configuration page.  Here you can set up persistant or scheduled conferences.  External participants must be set up as contacts in your Contact List before you can invite them to conferences.

You can learn more about configuring conferences at the dedicated help page.

Get support


Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE    

   LOG A SUPPORT CALL    

VIEW MY SUPPORT CALLS  

The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk

To view call history, conferences and voicemail


WEBPORTAL