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Comprehensive A-Z of Chorus Help Pages

Home Page  Contents Site Map Page

Index of Chorus Web Pages

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Accounts, PINS and Passwords

Ad-hoc conference - see Teleconferencing

Administrators - Business Administration information

Analogue Telephone Extensions

Announced Transfer - Manager/EA phones

Answering calls on Manager/EA phones

Android app - see OSMO for Android

Autopilot

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B

Blind Transfer - Manager/EA phones

BLF (Busy Lamp Fields) see DSS Keys

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C

Call Centre/ Contact Centre

Call history

Call forwarding

Call recording

Call WaitingHow does Chorus deal with call waiting - i.e. I receive a call when I am already in one?

Caller ID (CLI)

Chat (Instant Messaging)

Chorus Supported Devices (desk phones, conference units, headsets, and intercoms which work with the Chorus system)

CLI, see Caller ID (CLI)

Contacts and Directory

Conferencing, see Teleconferencing

Critical Lines

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D

Desk phone - see 'Phones'

Desktop Client

Directory - see Contacts and Directory

DSS keys

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E

Emergency Calls

see also Critical Lines

Email to fax

Ex-Directory extensions

Executive Assistant / Manager phones (print version) - also see DSS keys

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F

FAX machines - see Analogue Telephone Extensions

Fax to email

Forwarding calls

Frequently Asked Questions (FAQs

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G

Gigasets - pairing

Gigasets - switch microphone on and off

Gigasets - Quick Reference Guide

Group working

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H

Handsets and hardware - see Chorus supported devices

Headset configuration

Hunt groups

Hearing Impaired users - see Telephony for the hearing impaired.

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I

Instant messaging, see Chat (Instant Messaging)

Intercom - Manager/EA phones

iPhone app, see OSMO for iPhone

ITSS - Our Services

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M

Manager phones/Executive Assistant /  (print version)  also see DSS keys

Mobile Phones

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N

Network dependenciesWill the phone system be unavailable in the event of a network outage?

Networking

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O

OSMO for Android

OSMO for iPhone

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P

PINs and Passwords - see Accounts and Passwords

Phones - Call handling (desk phones)

Preferred devices

Presence

Profile Pictures 

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Q

Quick Reference Guides

R

Restricted codesWhy do I get the message 'you have entered a restricted code'?

Ring tone - change on desk phone

Remote Activation Call Forwarding - set up call fowarding on an University extension from another location.

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S

Short codes - List of short codes for desk phones

SMS service 

Softphones - see Desktop Client

Speed dials on 55G and 60G key modules

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T

Teleconferencing

Telephone Payments (e.g. PDQ terminals)

Telephony for the hearing impaired

Troubleshooting - Soft Phones

Telethons

Toll-free (freephone) numbers

Transfer a call

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U

Upload a profile picture [restricted access - Chorus users only]

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V

Voicemail (via telephone)

Voicemail (via the web)

Volume - change on desk phone

Video Conferencing

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W

Web Collaboration

Web Portal

White Board (Available for Windows Only)

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Written by IT Services. Latest revision 2 May 2019