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Fax service

It is possible to send and receive faxes from your computer desktop via email.

Fax to email

This converts the fax into a pdf and emails it to an email address of your choice. 
To request this, email the support desk with the email address and phone number you want to use.  You will need a separate number - you cannot use the number that you use to take calls to also receive faxes.

Email to fax

Send an email in this format, from your Nexus email account:

  •  To: FAXG3/<fax number>@fax.chorus.ox.ac.uk
  •  Subject: Can be left blank, this is ignored
  •  Message body: Whatever text you want to send in the fax.
  •  Attachments can be added to the email and these will be faxed. The formats of attachments that will transmit are word and PDF.

  The fax number must be in the ‘E164’ format, which is the complete phone number.

  • For example, if you are sending to number 10021, in the University, you would need to send to FAXG3/441865610021@fax.chorus.ox.ac.uk.
  • The 44 is the country code, the 1865 is the national code without the leading zero and the 610021 is the full extension number.

Should you wish to fax internationally, follow the same format, so faxing Australia for example would be:

  • FAXG3/61736648755@fax.chorus.ox.ac.uk
  • 61 being the country code for Australia.

 

The default top line of the fax will look like this to the person who is receiving your fax:

 

 

This is the default setting but it can be tailored on a per user basis.

Where it says 'no reply address' this can be edited to show your return fax number and the University of Oxford text can be changed to whatever text you wish.

These changes are made within your voicemail box but need to be made by the Chorus team so raise a request with the help desk if you need this changing.

 

You will not get any confirmation if a fax is delivered successfully but if for any reason the fax fails to deliver to the remote fax machine, then you will get a delivery failure email to your mailbox with a reason as to why it did not deliver.

 

 

 

Written by IT Services. Latest revision 28 February 2019