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Platform and Operating System Requirements

Platform Operating system System Requirements and Additional Information
Windows Windows 7 Professional or Enterprise Edition SP1, or later
  • Processor - 2Ghz CPU (Core2Duo for SIP video calls) or better
  • Memory  - 2GB or more recommended
  • Hard Drive  - 200MB available disk spaceUSB support
  • Memory  - 2GB or more recommended
  • USB support
  • Display settings - 1024 x 768 pixels / 16 bit colour (XGA)
  • LAN - 100Mbps or better
  • Recommended browsers: Internet Explorer 11; Firefox 24 or later; Chrome
Mac OS X 10.9.5 (Mavericks) or 10.10.3 (Yosemite)
  • OS X 10.8 Mountain Lion vendor support has ended and is not therefore recommended where an upgrade to a more recent version is possible.
  • Recommended browser: Safari 6.1.x or later
  • LAN - 100Mbps or better
Linux Officially tested on Ubuntu 14.04.3 LTS; should work on all Debian-compatible distributions
  • 2GHz CPU (voice only); Core2Duo CPU with 1.6GHz (SIP video calls)
  • Graphics board with 128MB RAM (SIP video calls)
  • 1GB RAM
  • USB support
  • CD ROM drive
  • 200MB hard disk space for installation
  • RJ45 Ethernet network card for quality of service (QoS) functionality with 802.1p support.
  • Firefox recommended as most suitable browser.
  • LAN - 100Mbps or better
Android KitKat 4.4 (Android Pro 1.0)  
iOS iOS 10.0 or later  

"Contact Centre Agent"

Windows 7 Professional or Enterprise Edition SP1, or later
  • Processor - 2Ghz CPU (Core2Duo for SIP video calls) or better
  • Memory  - 2GB or more recommended
  • Hard Drive  - 200MB available disk spaceMemory  - 2GB or more recommended
  • USB support
  • Display settings - 1024 x 768 pixels / 16 bit colour (XGA)
  • LAN - 100Mbps or better

"Contact Centre Supervisor" 

Windows 7 Professional or Enterprise Edition SP1, or later
  • Processor - 2Ghz CPU (Core2Duo for SIP video calls) or better
  • Memory  - 2GB or more recommended
  • Hard Drive  - 200MB available disk spaceMemory  - 2GB or more recommended
  • USB support
  • Display settings - 1024 x 768 pixels / 16 bit colour (XGA)
  • LAN - 100Mbps or better

 

Written by IT Services. Latest revision 4 March 2020