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Linux – Using Your Softphone

1. After installing ,search for the Jitsi application and double-click on the icon to start:

2. A prompt box will display, enter your log on credentials and click 'OK':

Identifier: <your Oxford SSO>-sip, i.e. ouit1234-sip

Password: your Chorus password set at time of installation

This will open the Jitsi dialler (below), which is required to be running in order for call connectivity.  If this is not running, a 'Universal Failure' error will be presented when an attempted call is made.

 

3. Open up the web client (https://web.chorus.ox.ac.uk) and set the preferred device to 'Soft Client'.

Making calls

Calls can be started from the web client.

1. Enter the extension number and then click on the phone icon next to it.

(Calls can also be started direct from the call history or by searching for the contact, and then clicking on the associated phone icon).

2. A prompt box will appear, click on the green phone icon to start the call or the red phone to stop the call from starting:

 3. When the call is connected a controller box appears, this can be used for call handling. e.g. to end calls.

 

 

Ending calls

Calls can be ended by the web client or controller.

Ending calls from the web client

Click on the red phone icon to hang up:

Ending calls from the controller

Click on the red phone icon to hang up:

 

 

 

Written by IT Services. Latest revision 7 November 2018