Computer hardware breakdown service

The service is provided by Equinox Maintenance Ltd. and covers a full range of IT equipment, such as PCs, laptops, Apple Macs, printers and scanners. Whenever a fault arises, the service includes parts, labour, and an Equinox engineer will visit on the next business day (UK Mainland).

IT Services have negotiated preferential rates for University Institutions, Colleges and associated institutions. University members, including students, can also take advantage of the service to cover their privately owned equipment. To set up cover, all Equinox require is the manufacturer, model & serial number, as well as the user and billing contact details.


Full details of the service, including all terms and conditions, are available on the Equinox computer hardware breakdown service webpage

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  • Call: 01684 290000 (ask for service)
  • Email: - Please quote your contract number, provided on registration, and the serial number of the item for repair.

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