Configuring ChromeOS to access the IT Services VPN service


In order to be able to connect to the IT Services VPN service on ChromeOS / Chromebook:

  • You must first have registered for a Remote Access account via our Self Registration page.
  • Your device must be connected to the internet, over either wireless or your mobile data network.

Setting up the in-built VPN Client

  1. Open the Launcher and select the Chrome Web Store
  2. Search for Cisco AnyConnect, select it and click Add to Chrome. Click Add if prompted to confirm
  3. Double click the AnyConnect icon on your Application screen and wait for it to initialise (this could take 2-3 minutes)
  4. Click Add New Connection, enter Oxford VPN into the Name field and into the Server Address field. Do not tick the Connect with IPSec box
  5. Click Save Changes

Once set up is complete you can simply connect and disconnect each time you want to use the Oxford VPN as follows:

Connecting to VPN

Make sure that you have installed and configured Oxford VPN (Setup Oxford VPN on ChromeOS) before trying to connect.

  1. Right-click on the Wifi icon in the notifications bar
  2. Choose VPN disconnected and select the Oxford VPN entry
  3. When prompted enter your Remote Access account details (this is the same username as SSO, but usually a different password)

Disconnecting from VPN

  1. Right-click on the Wifi icon in the notifications bar
  2. Click Connected to Oxford VPN and then Disconnect in the top-right corner

Further Information

Further information is available on our VPN pages.

Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service




The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk