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Setting Up and Connecting

  1. Set up for Microsoft Windows
  2. Set up for Apple OS X
  3. Set up for Apple iOS (iPhone/iPad)
  4. Set up for Android

 

Set up for Microsoft Windows

Applies to: Microsoft Windows 10 on desktop, laptop, mobile

  1. Submit a Request for CONNECT Remote Desktop Access
  2. If you are connecting from home / wireless: connect to the Oxford VPN
  3. Connect to the Remote Desktop Gateway and enter your CONNECT login details
  4. Click on the CONNECT Remote Desktop icon to start your session

Users with access to department-specific remote desktop services (e.g. Research Services) may have a different icon to click in the final step above.

If you are prompted to Open or download a Remote Desktop Connection file then follow these additional steps:

  1. Select Open with > Remote Desktop Connection (default) and click OK
  2. If asked for your username and password in a Windows Security window then enter your username in the form connect\admn0000 and your CONNECT password, then click OK

Set up for Apple OS X

Applies to: Apple Mac OS X 10.8+

  1. Submit a Request for CONNECT Remote Desktop Access
  2. If you are connecting from home / wireless: connect to the Oxford VPN
  3. Download the Microsoft Remote Desktop app from the App Store. If prompted enter your Apple ID and password to allow the installation
  4. Connect to the Remote Desktop Gateway and enter your CONNECT login details
  5. Double click on the CONNECT Remote Desktop icon and save the downloaded file
  6. Open the Microsoft Remote Desktop application and choose Connections > Import desktops. Select the file you downloaded above and click Import
  7. (Optional) If you will need access to your local files, printers and clipboard then right-click the Remote Desktop Service icon under the Saved Desktops area and select Edit to enable this
  8. Click the Remote Desktop Service icon under the Saved Desktops area to start your session

Set up for Apple iOS

Applies to: Apple iOS

windows 10 applications screen
  1. Submit a Request for CONNECT Remote Desktop Access
  2. If you are connecting from home / wireless: set up Oxford VPN for iOS
  3. Download the Microsoft Remote Desktop app from the App Store. If prompted enter your Apple ID and password to allow the installation
  4. Open the Microsoft Remote Desktop application, tap the + menu at the top right and select Add Workspace
  5. Type in the Workspace URL as follows: https://remotedesktop.connect.ox.ac.uk/rdweb/feed/webfeed.aspx, then tap Next
  6. Provide your CONNECT username in the format CONNECT\admn0000 and CONNECT password, then tap Next
  7. Tap the CONNECT Remote Desktop Service icon to start your session
  8. When using the service, tap the black bar at the top to open the options on either side of the screen. Use the Mouse Pointer option at the bottom right to use the touch-screen as a mouse pad

Research Services users will see a Research Services Desktop icon instead of CONNECT Remote Desktop Service.


Set up for Android

Applies to: Android

windows 10 applications screen
  1. Submit a Request for CONNECT Remote Desktop Access
  2. If you are connecting from home / wireless: set up Oxford VPN for Android
  3. Install the Microsoft Remote Desktop app from the Google Play store
  4. Open the Microsoft Remote Desktop app, tap the + menu at the top right and select Remote Resource Feed
  5. Complete the E-mail or URL field as https://remotedesktop.connect.ox.ac.uk/rdweb/feed/webfeed.aspx
  6. Under User Name select Add user account, then enter your CONNECT username in the format CONNECT\admn0000 and CONNECT password, then tapSave
  7. Expand CONNECT Remote Desktop Service and tap the CONNECT Remote Desktop Service icon to start your session
  8. When using the service, tap the black bar at the top to open the options on either side of the screen. Use the Mouse Pointer option at the bottom right to use the touch-screen as a mouse pad

Written by IT Services. Latest revision 5 May 2020