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Waiting Lists

How our waiting lists work

Our courses are popular and they often have waiting lists. If a course is full, you can put yourself on to the waiting list by clicking on the Waiting List button. For courses with a fee, you do not have to pay to get on the list. You will be sent an email to confirm that you are on the waiting list.

View our short video about how to add yourself to a waiting list below.

We manage our waiting lists on a first-come, first-served basis. If a course attracts a long waiting list we do our best to organise extra courses.

What to do if you are offered a place

If a place becomes available, you will be sent a course booking email. If you would like to attend the course and it is a charged for course please follow the instructions in the email to make payment.

If you no longer require the place you must cancel it so that we can offer it to someone else:

  1. You can cancel your booked place by signing in to the Course Booking System (CoSy) and clicking on the My courses tile. This will give a list of your courses.
  2. Click on the Cancel button next to the course. You will be asked to confirm your cancellation.
  3. When you cancel please select the reason "Was on waiting list – cannot attend".
  4. An email will be sent to you confirming the cancellation of your place.

Cancelling a waiting list place

  1. You can cancel your waiting list place by signing in to the Course Booking System (CoSy) and clicking on the My courses tile. This will give a list of your courses, including the one for which you are on the waiting list - it will have a status of Waiting List.
  2. Click on the Cancel button next to the course.
  3. You will be asked to confirm your cancellation.
  4. An email will be sent to you confirming the cancellation of your place on the waiting list.

 

Written by IT Services. Latest revision 17 December 2018