Create an App password for Nexus365

If you have multi-factor authentication (MFA) enabled and an app isn't prompting you to enter a security code when you sign in, you may be able to sign in with an App password instead.  An App password is a long, randomly generated password that you provide only once instead of your regular password when signing into an app or device that doesn't support MFA.

You only need to create an App password if you have multi-factor authentication (MFA) turned on and are using an app that does not support it.

Here are the instructions on how to create an App password for Nexus365.

  1. At the top of the Security info page click +Add Method
  2. In the drop-down menu, select App Password
  3. Click Add
  4. Enter a name that helps differentiate this App Password from any others you might have
  5. Click Next
  6. The App Password will be created
  7. Copy the password and keep it in a safe place
  8. Click Done
  9. App Password will appear in the list as a registered method

A video is also available to demonstrate how to set up an app password.

To enable App password for a personal or generic/secondary email account please use the App Password Enablement – Multi-Factor Authentication (MFA) service request.

Things to Know about App passwords

•    You should create a separate App password for each device that requires one.
•    The same App password can be used for multiple applications on the same device.
•    Once an App password is created, there is no way to go back and get the value.  You must create a new App password and delete the old one.
•    If an account becomes compromised, it is a standard operating procedure to clear all App passwords.
•    Never install an App password on a device you do not have complete control over.


If exposed, App passwords are dangerous as they bypass the account password and MFA. Keep them in a safe place until you have them safely configured on the device.


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