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Business Intelligence

Business Intelligence / Tableau Server is a management reporting tool for the university

1st line support

First Line Support is ordinarily provided by the helpdesk for the reporting area, therefore:

Escalation Head of Central Support Centre:
Documentation N/A
Access requests
Service Level Agreement N/A
IT Services Service Catalogue
At risk period Wednesdays 3-5.30pm
Next Planned Downtime No downtime planned


Service area: 

Written by IT Services. Latest revision 8 March 2017