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Start button search broken, slow or shows no results

Fix issues with Windows search not working, or showing empty results

Stopping the HFS backup scheduler

Student clubs and societies

Setting up and managing club and society IT accounts

Student registration process: New award programme

The process for issuing University Card, Single Sign-On (SSO) username and institutional email address

Supported IT equipment purchasing form

Survey advice service

Survey Advice Service

Teams and Groups

What is the difference between Microsoft Teams and Nexus 365 Groups?

Teams and Groups: Security guidelines

To help us keep University data safe it is important that everyone shares data in a responsible way

Teams Live Events

Support for Microsoft Teams Live Events provided by the Educational Media team in University of Oxford IT Services

Teams: Breakout rooms

Teams breakout rooms are a way to separate the participants into mini meetings

Teams: Captions and transcripts

Creating captions or transcripts in Teams meetings

Teams: Getting started

Teams is a messaging app and digital hub for collaboration within a team, department or project. As well as conversations, it also allows you to share content and to access other apps

Teams: Owners Guide

Guidance for owners to help with the management of their Nexus365 Team with a focus on security

Teams: Private channels

Technical Information for SNAs

More detailed information about managing SharePoint Online for technical administrators

Technical services collection

Browse or search help pages in the technical services collection

The data recovery service

IT Services offers critical data recovery as part of its chargeable consultancy services

Top tips on running webinars in Teams

Running Webinars in Teams

Troubleshooting Chorus Deskphones

How to troubleshoot Chorus deskphones and error code details

Troubleshooting Replay

Troubleshooting TSM scheduled backup failure reports

Turnitin

University firewall blocks

All inbound and outbound IP traffic is processed by an Access Control List (ACL) which blocks traffic as directed by OxCERT

University public WiFi service

A WiFi service for general public use within subscribing University premises

Updating Novell / Micro Focus

How to update Novell products including OES1, OES2, SLES9 and SLES10

Use Nexus365 email

A beginners guide to two ways to access your University email

Using calendars with Nexus365

Managing appointments and schedule meetings

Using Drupal with comprehensive web hosting

Installation and maintenance information

Using legacy CONNECT remote access service

Accessing CONNECT remote access service if using Office 2013 or earlier and some University systems

Using one Shibboleth service provider for multiple virtual hosts

A Shibboleth service provider (SP) can cover multiple virtual hosts on the same server

Using SharePoint Online

Advice and guidance for making the most out of SharePoint Online

Using the HFS archive and retrieve service

Using your Chorus deskphone

How to configure and manage your phone

Video conferencing services assessment

Virtual private network (VPN)

A VPN connection provides your computer or mobile device with a virtual connection to the Oxford University campus network

Visitor Network management

Visitor Network administrators can manage accounts for the OWL WiFi service

VPN service: Technical details

Configuration details for firewalls and third-party clients when using the IT Services VPN Service

Web hosting collection

Search a list of web hosting pages on this site, with options to filter the list to find content about selected topics

Web services at IT Services

IT Services provides a range of Web services to the University

Web sites on the personal pages web server FAQ

In this section we have grouped together a series of frequently asked questions regarding web sites on the personal pages web server

Webcasting using Panopto

Welcome to the Replay Lecture Capture service

What is OneDrive for Business?

What is SharePoint Online?

What are the key features of SharePoint Online?

Which OneDrive?

WiFi & networks collection

Search a list of WiFi and networks pages on this site, with options to filter the list to find content about selected topics

WiFi access in the University

The different methods of accessing WiFi across the University

WiFi and broadband advice

As we are now studying and working from home we are likely to become more aware of limitations imposed by our own home broadband and Wi-Fi. There are some steps we can all take to help improve our understanding and our situation

WiFi details for ITSS

Wireless options across the University

Wireless access points

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