MFA: Managing MFA on a secondary account

This page gives advice and guidance for managing MFA when you have MFA on both your primary Oxford Single Sign-On (SSO) account and a secondary account, where you are the only person who accesses it.

Using an Authenticator app

When setting up MFA on your secondary account, you can use the same authentication app which you used when setting up MFA on your primary account, such as Microsoft Authenticator, Google Authenticator or Authy.

Authenticator app showing a primary and secondary account

Authenticator app showing a primary and secondary account

Approve sign-in?

Approve sign-in?

 

Authy showing a primary and secondary account

Authy showing a primary and secondary account

 

Note: if you are using an authenticator app and you receive a notification to Approve or Deny a login request which you don't recognise and you think isn’t you, do not approve.

Logging in to a secondary account

Right-click the Chrome icon and select New incognito window

Right-click the Chrome icon and select New incognito window

Using a different verification method for Secondary accounts  

You could choose a different method of verification for your secondary account than the one you use for your primary account. For example, you could use the authenticator app for your primary account and text message verification for your secondary account. This would mean that when you receive a text message, you know that it will only work with your secondary account. 

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The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk