WiFi access in the University

A standard set of WiFi services are available, though the devolved nature of the University means that each department and college makes the decision on which services it will offer.

Staff and students

There are two ways of accessing WiFi:

  1. Most users access the internet using eduroam
  2. You can also access the internet when you connect to OWL and the VPN

Visitors

There are three ways of accessing WiFi:

  1. If you have eduroam in your home organisation and are setup to use it, we strongly recommend that you use this and is the most preferred option.
  2. If you are an education related visitor without eduroam access, or are sponsored by a College or Department you are visiting, it is likely that you can use OWL.
  3. All other visitors may be able to access WiFi presented as The Cloud, though please note that:

IT Support staff

Learn about available options for deploying WiFi in our ITSS wireless pages.

Regulations

Wireless usage is subject to ICTC Regulations and Wireless Regulations.

Get support


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Common requests and fault reports can be logged using self-service

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The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk