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Mobile configuration for Oxford Nexus

IMPORTANT: We are currently in the process of moving the University’s centrally managed (Nexus) email and calendaring service to the cloud-based, Microsoft Office 365 service (Nexus365). If your account has been migrated you should now use the Nexus365 support pages where you will find help and advice on using the new service.


Oxford Nexus Exchange can be accessed on mobile phones allowing you to view your email, calendars, tasks etc on the go. You will need to configure your device in order to access the service. Availability of particular service feature is dependent on the device you are using.

Configuration Instructions:

The following are included for legacy purposes (it is unlikely that a new mobile device will be part of this list)

Blackberry devices can connect to Nexus via BlackBerry Internet Service (BIS) or via the Nexus Blackberry Enterprise Server (BES) service which provides access to the additional Nexus functionality, such as calendaring, in addition to email.

General disclaimer: Please understand that as there are an enormous variety of mobile devices, you may not find the exact information tailored for your device. Furthermore, IT Services does not officially support mobile devices and therefore cannot assist you very much, if at all. If you are having difficulty, you could try to contact your local IT Support Staff or try a web search for the name of your device and "email", for example. Feel free to drop in to the Banbury Road Help Centre but any advice you receive will be unofficial and on a 'best efforts' basis.

Security note: Whilst Oxford University IT Services don't currently endorse any particular apps, native apps can usually be trusted and we'd recommend using these on your mobile device. Other 'third party' providers of apps (e.g. AppGrad) sometimes list Nexus (and other University services) as one of their built in 'features'. However, Oxford University IT Services has not tested or endorsed any such apps for use with Oxford Nexus and cannot vouch for their security in handling your username and password. Remember that, if your password is compromised, someone could read and/or delete your emails and you could lose access to your account.

Service area: 

Written by IT Services. Latest revision 19 April 2018