Nexus365: Skype for Business - Basic steps
What is Skype for Business
Skype for Business is an easy-to-use interface that allows users to communicate through text chat, voice calls, video calls and online meetings. You can use Skype for Business from nearly any Windows or Mac computer or mobile device, on campus or anywhere in the world as long as you have Internet access.
Accessing Skype for Business
Skype for Business can be accessed via the from within your Nexus 365 Outlook on the web.
CONNECT users can access it via the Oxford Applications Installer.
On self-managed computers you can also download it yourself directly from Microsoft.
The guide below refers the stand alone software Skype for Business.
Please note this is a two step sign in; first enter your SSO username followed by @OX.AC.UK (please note the uppercase) => i.e. abcd1234@OX.AC.UK
You will then be prompted to enter again your SSO username followed by @OX.AC.UK (please note the uppercase) => i.e. abcd1234@OX.AC.UK followed by your SSO password.
The main screen looks like this:
This is the Contacts icon; it allows you to see all your contacts
This is the Conversations icon; it allows you to see a history if all your past conversations
This is the Meetings icon; it allows you to see all your scheduled Skype meetings
This is the Options icon giving you access to the settings
Set your Status
Your status (whether you’re available, away, busy, out of the office etc.) is automatically connected to your Outlook calendar. For example, if your calendar lists you as in a meeting, your Skype for Business status will show as Red: Busy.
To manually adjust your status, click the dropdown and select your status.
NB: if your status is Red, Amber or Green, you will be contactable by other users. If you don’t want to be contacted, for example if you are in an important meeting, you must select Do Not Disturb.
Set your Location
To set your location, click on
Set Your Location, and type in your location. Once you’ve added a location once, it’ll be automatically picked up from your network address (IP address). You can also select a location from your previously-added locations by clicking the dropdown.
There are two ways to add contacts:
1) click on the
button; from here you can also create a group by clicking on
Create a New Group
2) You can also type their name or part of their name into the ‘
Find Someone’ box.
Choose the person you want, then right click on their name and click
Add to Contacts List. If you want to add the person to a group, click the name of the group (in the example below Colleagues or Service Desk).
The person you add will see a notification that you have added them as a contact.
Start a Meeting / Conference call
To start an instant voice or video meeting, simply find someone in your contacts list (or search for them using the Find Someone box).
To start a voice or video call with a group, right-click on the name of the
group, and click
Start a Conference Call or
Start a Video Call.
You can also invite participants to an ongoing conference call
Once you have added a few people to your conference call, you will see something like this:
Please use the control buttons at the bottom of the screen as required during the meeting:
video button to toggle your video on and off. When the button has a line through, the video is off.
microphone button to toggle your audio on and off (mute). When the button has a line through, you’re on mute.
screen button to carry out activity like sharing your desktop or a program, sending an attachment, or collaborating on a whiteboard.
red telephone button to leave the meeting.
Schedule a Meeting
You can schedule a meeting by right-clicking a
group from your list of contacts
You can also use your Outlook calendar to set up one-off or a series of Skype for Business meetings. Open Outlook and navigate to your calendar. Click
New Skype Meeting.
Set up your meeting as usual including the date, time, attendees, etc. A '
Join Skype Meeting' link will automatically be embedded in the meeting for you.
Then send it.
The invitees can accept the meeting in the usual way and it will go into their calendar. At the time of the meeting, attendees simply need to click the link to join the meeting.
You can set parameters for your meeting, such as who is allowed to present, who should wait in the lobby, speak or control the meeting. To do this, click
Meeting Options; you can find more details about these settings at the following link:
Remember, you can invite anyone to a Skype for Business meeting. They don’t need to have Skype for Business installed or any special software - they just need a device with an internet connection so they can join the meeting, and a webcam if they want to join the video call.
1. An online meeting can only be as good as the internet connection its attendees have. Try to use a cabled connection if you can, or if not, ensure you have a good WiFi connection.
2. Use a headset to ensure the best possible audio experience.
3. If there are lots of people attending the meeting ask everyone to put themselves on Mute when they’re not speaking, to reduce background noise and distraction.
You can find more details about conference calls at the following link: http://help.it.ox.ac.uk/nexus365/skype-for-business-conference-calls