Passwords

Information about how to manage your passwords and accounts from IT Services

When you start at the University, you are given an Oxford username and a Single Sign-On account (SSO).  You will need to set password for your Single Sign-On account and also a second factor authentication. Once you have set those up, you have access to services such as email (Nexus365), as well as to your IT Services self registration page where you can create a Remote Access account to connect to the University network wifi via eduroam and use our VPN services.

 

Tip

Visit Managing your SSO password for instructions on how to activate your account, set up your security question and answer etc.

Get support

Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE      

   LOG A SUPPORT CALL     

VIEW MY SUPPORT CALLS  

 

The central Service Desk is available 24x7 on +44 1865 6 12345 (check central IT support arrangements over Christmas)

 

If you do not have an SSO account you can use this form to contact the Service Desk