Requesting a new site on comprehensive web hosting

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To request a new site please ensure you have the following details:

  • Your name, email address, and Oxford username (SSO)
    • N.B. we can only accept requests from University and college staff, although external contacts can be set as technical contacts.
  • The primary billing contact
    • Name
    • Email address
    • Oxford Username (SSO)
  • The primary technical contact
    • Name
    • Email address
    • Oxford username (SSO) if available
    • IP Address(es)
      • These must be publically routable
      • They should be static IPs, as they need to be added to firewall exceptions.
      • If you can only provide a dynamic IP, please note that all changes to these addresses will be chargeable work.
  • Oracle Financials code (if applicable - we are only able to invoice colleges, all other units must provide a code)
    • NB we can only accept GL codes, not project codes
  • The primary name for the site (e.g.
  • Any aliases required for the site (e.g.
  • The amount of storage required
  • The type of database required
    • We currently support mysql and postgresql

Once you have all these details please use the comprehensive web hosting request form to request your new site. We aim to respond to your request within 3 working days.

Costs are listed on the charges page on the IT service website.

Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service




The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk