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Hardware & Software


We are an Apple Authorized Service Provider (AASP) exclusively for university members, departments and colleges only. For other types of machine it is recommended that users should join the computer hardware breakdown service run by our external partner Equinox. The following links give details of both services.

Hardware Help


Operating System Issues

The IT Help section provides links to other support and how to information.

Obtaining Software

How to get software, details of Microsoft Agreements plus other licence conditions and information about the Software Licensing Group.

IT Services Online Shop

The IT Services Shop is an online service allowing university members to acquire software at discounted rates due to site licence agreements or bulk discount arrangements. The online shop facility is also the method by which IT Services takes payment for services such as hardware repairs or data recovery.

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