The first time Outlook is used on the Remote Desktop service, you will need to configure your NEXUS profile. When prompted ensure that your username is in the form of SSO@OX.AC.UK then type in your SSO (Single Sign-on) password.
Running this program will configure Outlook for use with Nexus365. You will only need to run this configuration the first time you use the Remote Desktop Service. After this your settings will be remembered and you can open Outlook directly. Further help on configuring Outlook can be found on the Nexus365 pages. <link needs adding when pages available>
By default Microsoft Outlook always stores sent items in the primary mailbox. Additional configuration is in place on desktops to move any mail sent from secondary/delegated access mailboxes into the sent items of the relevant mailbox. This is not available within the Remote Desktop Service meaning any mail sent from delegated mailboxes will remain in your personal sent items after it has been sent. These messages can be manually moved to the correct folder if required.