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Removing the HFS Client Software from a Mac

1. Why remove the HFS backup client?

There are several reasons why you may need or wish to remove the TSM software from your machine, such as:

  • You are leaving the university - the software is licensed and configured specifically for use within Oxford University only.
  • You are having problems with TSM and so have been asked to remove and reinstall TSM.
  • You are upgrading to a new machine and no longer wish to back up the old one.
  • You no longer need to back a machine up.

2. Removing the HFS backup client using the uninstaller

If you are using TSM or later, or IBM Spectrum Protect or later on your Mac, an uninstaller is supplied within the the appropriate application folder.

3. Manually removing the HFS backup client

Note: You must be logged in to the Mac as an administrator to perform at least some of the steps below.

  1. If you have TSM running, first of all quit the program.
  2. Stop the TSM Scheduler running: go [Applications] > [TSM Tools for Administrators] and select either [Stop the Client Acceptor Daemon] or [Stop the Scheduler]. You will be prompted to enter your Mac's local administrator password.
  3. Open a terminal window (via [Applications] > [Utilities] > [Terminal]) and enter the following commands:
    sudo /Library/Application\ Support/tivoli/tsm/client/ba/bin/
    sudo rm -rf /Library/Application\ Support/tivoli
    sudo rm -rf /Library/ibm/gsk8
    sudo rm -f /Library/LaunchDaemons/
    sudo rm -f /Library/LaunchDaemons/dsmsched.plist
    sudo pkgutil --forget
    sudo pkgutil --forget
    sudo pkgutil --forget
    sudo pkgutil --forget
    sudo pkgutil --forget hfs.tsm.opt

    You will again be prompted for the local administrator password, but no characters will appear on screen as you type: type your password as usual and press Enter.

  4. Additionally, you may want to remove the TSM configuration files - this is important to do if you need to change your TSM nodename. (On OS X 10.4.7 and later these files are dsm.sys, dsm.opt and TSM.PWD; on earlier versions of Mac OS X they are TSM System Preferences, TSM User Preferences and TSM.PWD.) To remove them, enter the following command:
    sudo rm -rf /Library/Preferences/Tivoli\ Storage\ Manager
  5. If you want to remove the TSM log files, run the following command:
    sudo rm -rf /Library/Logs/tivoli

Written by IT Services. Latest revision 27 November 2017