Manual backups with the HFS backup client

We ask all users to complete a manual backup prior to their first scheduled backup so that we can ensure that both the client-server communication is in place and also that the majority of your data is captured at the first pass.  If you have a large amount of data (over 200GB) then it may take several manual backups to complete this process.

It is recommended that sensitive data be sent encrypted.  For further information see our pages on backup and archive security and how to encrypt files for backup.

When would you need to do a manual backup?

  • First-time backup
  • After missing one or more scheduled backups
  • After experiencing one or more failed backups
  • You have a substantial amount of new data to back up before the next scheduled backup
  • You have changed a substantial amount of data and you want to keep the backed up copy up to date.

Running a manual backup

Manual backup instructions using the graphical user interface (GUI) vary slightly depending on your operating system and are included below.  Details for running a manual backup using the client command line interface are also available.

WINDOWS

To perform a manual backup in Windows:

  1. Close any programs that you are running as the backup application will not be able to back up files that currently are in use, such as Word files.
  2. From the Windows Start menu search for backup, then launch Backup-Archive GUI.
  3. In the application, select the Backup link
  4. In the resulting Backup window:
    • Leave the backup type as Incremental (complete)
    • Do NOT select the tick box marked Nodes
    • Do NOT select tick box next to your nodename
    • Expand the section under Local
  5. You will see tick boxes next to all the local drives attached to your machine.  Folders are displayed in the left-hand window, and files on the right.  Note that some folders and files are marked with a barred red circle, these are files and folders excluded from backup by default.
  6. You can now select what you want to back up:
    • Select the tick box beside Local to back up all drives (including external ones)
    • Select individual drives
    • Select individual files and folders for backup, for example if you wish to just select your 'Documents' folder (found in C:\Users\<usename>\Documents)
  7. When you are happy with your selection, select the Backup button.
  8. Task List window displays the backup process until the completion notification appears
  9. Backup Report will now provide useful information such as:
    • Elapsed time, the time it took for the backup to complete
    • Bytes transferred, the amount of data that has been backed up in total
    • Backed up, the total number of files that have been backed up in total
    • View, to see which files were unable to be backed up
MACOS / OSX

To perform a manual backup on a Mac:

  1. Close any programs that you are running as the backup application will not be able to back up files that currently are in use, such as Word files.
  2. Run Applications, then either:
    • Tivoli Storage Manager > TSM Tools for Administrators Tivoli Storage Manager
    • IBM Spectrum Protect > IBM Spectrum Protect Tools for Administrators > IBM Spectrum Protect
  3. When prompted, provide your local administrator password.
  4. If this is the first time that you have run a Java application, you may be prompted to install Java before restarting these instructions.  If you have a problem installing Java, please see our Knowledgebase item KBMAC0008.
  5. If prompted to allow dsmagent to accept incoming connections, select Allow.
  6. In the application, select the Backup link.
  7. A backup window will appear, listing your backup type as Incremental (complete) (this should not be changed):
  8. In the resulting Backup window:
    • Leave the backup type as Incremental (complete)
    • Do NOT select tick box next to your nodename
    • Expand the section under Local
  9. You will see tick boxes next to all the local drives attached to your machine.  Folders are displayed in the left-hand window, and files on the right.  Note that some folders and files are marked with a barred red circle, these are files and folders excluded from backup by default.
  10. You can now select what you want to back up:
    • Select the tick box beside Local to back up all drives (including external ones)
    • Select individual drives
    • Select individual files and folders for backup, for example if you wish to just select your 'Documents' folder (found in C:\Users\<usename>\Documents)
  11. When you are happy with your selection, select the Backup button.
  12. Task List window displays the backup process
  13. For recent versions of macOS you will also be prompted to allow Spectrum Protect permission to various files you want to back up.  There may be many of these prompts.
  14. A completion notification will appear when the backup is completed.
  15. Backup Report will now provide useful information such as:
    • Elapsed time, the time it took for the backup to complete
    • Bytes transferred, the amount of data that has been backed up in total
    • Backed up, the total number of files that have been backed up in total
    • View, to see which files were unable to be backed up
LINUX

To perform a manual backup in Linux:

  1. Close any programs that you are running as the backup application will not be able to back up files that currently are in use, such as Word files.
  2. Run dsmj as root.
  3. In the application, select the Backup link
  4. In the resulting Backup window:
    • Leave the backup type as Incremental (complete)
    • Do NOT select the tick box marked Nodes
    • Do NOT select tick box next to your nodename
    • Expand the section under Local
  5. You will see tick boxes next to all the local drives attached to your machine.  Folders are displayed in the left-hand window, and files on the right.  Note that some folders and files are marked with a barred red circle, these are files and folders excluded from backup by default.
  6. You can now select what you want to back up:
    • Select the tick box beside Local to back up all drives (including external ones)
    • Select individual drives
    • Select individual files and folders for backup
  7. When you are happy with your selection, select the Backup button.
  8. Task List window displays the backup process until the completion notification appears.
  9. Backup Report will now provide useful information such as:
    • Elapsed time, the time it took for the backup to complete
    • Bytes transferred, the amount of data that has been backed up in total
    • Backed up, the total number of files that have been backed up in total
    • View, to see which files were unable to be backed up

You should now have completed a successful backup of your local system!

If this was your first backup and you want to run automatic scheduled backups, then please now see our page on preparing for scheduled backups.  Please note that your selection of drives and folders in this session will not be saved by the backup application, if you wish for certain items not to be included in your scheduled backups please see our section on how to exclude files and folders from backup.

 

FREQUENTLY ASKED QUESTIONS

Manual backups - FAQs (see all FAQs)

Get support


Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE    

   LOG A SUPPORT CALL    

VIEW MY SUPPORT CALLS  

The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk