How to get audio-visual consultancy or support

I am staff / student / visitor wanting help with using an existing AV solution

Most problems experienced when presenting from a computer with AV equipment can be identified and fixed easily without technical staff. The following guides indicate the most commons symptoms and how to resolve them:

Check around the equipment and presenter space for contact details to reach a local team who can provide assistance. If there is nothing to be seen then you can try contacting the building manager or local IT support for the space you're in.

I would like to hire AV equipment or an AV-equipped space

I am ITSS / AV staff wanting a new AV solution

We provide information on recommended AV equipment for various scenarios including meeting rooms, teaching spaces and lecture capture set ups:

Once you have an idea of the equipment you want, or if you need assistance to specify a solution not covered above then please contact the University's preferred AV supplier who will be able to help progress your project.

Note: Cabling & presenter / lectern PCs

Please note that the installation of any electrical, data or AV cabling in University buildings must be carried out by separate, approved contractors prior to your AV installation. The University's preferred AV supplier can advise on what cabling is required and the location of sockets, but cannot carry out the installation themselves. For details of current approved electrical, data and AV contractors please contact the Estate Services Helpdesk.

Provision of a suitable computer for the presenter / lectern is the responsibility of the local unit. Again, the University's preferred AV supplier can advise on what would be suitable, but you will need to make arrangements with your local IT team to supply and support this equipment.