If your card is lost, stolen or damaged you must inform your College or Department administrator as soon as possible so that a replacement can be requested. If you do not do this, you may be held responsible for unauthorised use of your University Card. The Card Office charges a fee to replace a lost card. There is no fee for replacing a stolen card where a crime number is reported.
If you lose your Card and find it again after a replacement has been issued, you must use the new card and destroy the old one. Electronic records will only contain the barcode of the new card. Your old card will not be accepted by IT Services or elsewhere.
Damaged cards are replaced free of charge (with the exception of retiree cards where a fee must be paid).