Export your email
Before access to your mailbox is stopped you can export your email from your Nexu365 account.
Mailbox access and removal
Access to your mailbox will stop a set time after the expiry of your University card:
- Staff, after 1 day
- Students that discontinue their course, after 1 day
- Students with card type UG, GR or GT (expiring before 1 June 2023), after 1 month
- Students with card type UG, GR or GT (expiring from 1 June 2023), after 3 months
- Students in all other cases, after 1 day
Extended access to Nexus365 email
IT Services have extended leaving taught students (those with a card type of GT or UG) mailbox access until 31st December 2023. This is a one-off change due to the impact of the Marking and Assessment Boycott.
After access is stopped mail will be received, but may be responded to with an automatic reply.
2 months after access is stopped, the mailbox is removed. New mail is returned as undeliverable.
A mailbox is permanently deleted 30 days after it is removed.
You can set an automatic reply yourself, but this must be applied before access to your mailbox stops.
If an automatic reply is set for you, the following will be applied to your mailbox:
This account is scheduled for deletion. It is unlikely that your message will be read.
Automatic replies stop when your mailbox is removed.