Card and IT services entitlements

The facilities and services offered by IT Services are available, free of charge, to students, members of Congregation, staff (including retired staff) and visitors. A current University card is required as the card data is used to determine a person's entitlement to services.

For the purposes of service entitlement, College includes Permanent Private Hall and Department includes Faculty and Sub-Faculty. Members of Recognised Independent Centres are not entitled to services based on accounts managed by IT Services.

Expand All

Card Code     Status IT Services code Entitlement Group
MC Congregation (from Register of Congregation) senmem full
US University Staff (on payroll) staff full
FS Retiree (on University Pension) approved by a dept or college ret retired
FR Retiree (on University pension) approved by Pensions retfr retired
FB Retiree (on University pension) approved by Pensions (no service entitlements) n/a n/a
AV Academic Visitor visitor full
DS Departmental Staff dept full
CS College Staff college full
GT/GR Postgraduate (from SITS) postgrad postgrad
UG Undergraduate (from SITS) undergrad undergrad
VR Visiting/Recognized Student (from SITS)     student undergrad
PT Part Time (Continuing Education - unmatriculated) undergrad undergrad
VD Departmental Visiting Student ( email address) student undergrad
VV Departmental Visiting Student ( email address) student  undergrad
VC(1) College Visiting Student ( email address) student undergrad
CL/CB Cardholder (unit member, not a University member) cardholder cardholder
VA/VX Virtual Access (neither unit nor University member) virtual virtual
Non-card status: leaver Students in the 11 months after their University Card has expired (neither unit nor University member) leaver leaver


  1. For University Card Office internal use only.

No access to any IT Service-managed facilities is granted by any other card types, including:

  • Bodleian Reader
  • Temporary Pass
  • UNIQ Summer School

For more information about University Cards, see the University Card site.

For more information about Bodleian Reader Cards, see the Bodleian site.

Facility full retired postgrad undergrad cardholder virtual club/society leaver
Primary Oxford SSO account  (1) yes yes yes yes yes yes yes yes
Collaboration Suite (Nexus365) yes Limited (6) yes yes no no yes no (7)
Linux shell account yes yes yes yes no no yes no
Web space ( yes yes yes yes no no yes no email address (2) yes FS only yes yes yes no no no (7)
Delegated access to a Nexus mailbox yes yes yes yes no no no no
Delegated access to a Sharepoint site yes yes yes yes yes yes no no
Remote Access account (eduroam, wireless) yes yes yes yes no (9) no no no
IT Services Courses yes yes yes yes no no n/a no
Weblearn yes yes yes yes yes yes no yes
Canvas yes yes yes yes yes yes no yes
OxFile yes yes yes yes no no no no
Own a mailing list yes yes yes no no no yes no
Project account (3) yes no yes no no no no no
Code42 backup yes no yes no no no no no email address (4) n/a FR only n/a n/a n/a n/a n/a n/a
Site-licenced software Licenced for staff Limited (5) Licensed for students Licensed for students no no no no
Register an external email address yes yes yes yes yes yes(8) no yes
Access SOLO yes yes yes yes yes no no no
Access e-journals yes yes yes yes no no no no
Chorus account yes yes (10) yes (10) yes(10) no no no no
Access Oxford-only content on University website yes no yes yes no no no no


  1. The Primary Oxford SSO username is used to identify you in other systems. It is never issued to anyone else.
  2. The email address is considered to be 'owned' by the unit. A unit authorizes IT Services to issue an email address when the unit affiliation is added to  a user's record. Email addresses may be re-issued, once it is safe to do so.
  3. Project accounts can be created for a function or role,  and the account can be passed to the next incumbent.
  4. An email address is allocated automatically to anyone with an 'FR' status card.
  5. FS/FR (retirees) are entitled to acquire the following software licences: VPN, EndNote, SPSS and NVivo. Unfortunately we are unable to provide licences for any Microsoft or Sophos products.
  6. Email and Calendar access only. The reason behind this being that Microsoft, through our supplier, has stated that it is only Knowledge Workers (used to be called FTE) who are included in the count for the Campus Agreement and therefore anyone not included in the count cannot use Nexus365 or Office365 through the Campus Agreement.  Retirees are not included in the Knowledge Workers count and cannot therefore use Microsoft products through the Campus Agreement.
  7. If leavers have forwarding or vacation set up on their mail account, these will work for three months after Card expiry.
  8. Registered email addresses for Virtual Access will get transferred automatically to GSS (the Graduate Supervision System).
  9. Students on a Common Award programme are eligible to have a Remote Access account.
  10. At the discretion of the user's unit, who has to assign a telephone number.


Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service





The central Service Desk is available 24x7 on +44 1865 6 12345

See our IT support arrangements during the Christmas holidays 2021

If you do not have an SSO account you can use this form to contact the Service Desk