What is SharePoint Online?

SharePoint Online is a web-based collaborative platform that can be used for storing and sharing content securely, as well as to create secure websites, such as intranets. It is integrated with Nexus365, accessed using a web browser and your single sign-on (SSO) login.

SharePoint Online is designed to help you share and manage content, knowledge, and applications to make teamwork easier, find information quickly and to collaborate seamlessly.


Read more about SharePoint on the Microsoft website.


SharePoint Online has a number of benefits:

  • Straightforward and flexible site management with a flat structure
  • You can invite external users who have a Microsoft account to use your site or view items, folders, libraries and lists
  • You can choose and control how much access your external users should have
  • Good compliance, governance and security options that allow you to collaborate securely on sensitive content
  • It integrates well with Microsoft Power Automate to automate workflows and repetitive tasks
  • Teams, Groups and other Nexus365 apps all work together in SharePoint Online
  • A quota of up to 1TB per site

SharePoint Online is suitable for creating intranets and collaborating in a formal way with colleagues, but Microsoft Teams might be a better tool for less formal collaboration or for small teams. Similarly, OneDrive is a better solution if you want to store your own content and share with just a few colleagues.

Read our short guide to the differences between SharePoint, One Drive and Teams. 


There are two standard site types available in SharePoint Online: team sites and communication sites. Team sites are similar to traditional SharePoint sites and focus on collaboration, whereas communication sites are aimed more at broadcasting messages to a wide audience, can be a useful way of creating engaging content and are the better choice for creating an intranet.

When you create a communication site in SharePoint Online, you can start with one of three templated site designs, each of which comes with a default set of web parts. The options available are:

  • Topic: to share information such as news, events, and other content
  • Showcase: to use photos or images to showcase a product, team, or event
  • Blank: to create your own design

Read more about the different types of sites on the Microsoft website.


SharePoint Online sites can also be designated as hubs, which connect and organise sites for the project, department or college, making it easier to:

  • Discover related content such as news and other site activities
  • Apply common navigation, look-and-feel, and site structure across associated sites
  • Search across all associated sites

Sites associated with a SharePoint Online hub don't inherit the permissions of the hub or any other sites associated with it. Each site, including the hub, retains their current permission settings.

A key benefit of SharePoint Online hubs is that they model relationships as links, rather than a hierarchy or ownership, so they can adapt to changes.

A hub will provide sites associated with it with a common navigation, a common look and feel, search scope and news and activity roll-up. For example, a department or college’s hub brings together all the communication and team sites within that area of the University.

generic hub network diagram for SharePoint Online

This is a generic hub network concept diagram for SharePoint Online that demonstrates several key features:

  • The network consists of a central hub site for this particular part of the University with several associated sites for various teams and functions, such as HR, students, finance, committee management, and an intranet
  • There is also another SharePoint site (Site 5) that is part of this network but isn’t associated with the hub
  • Most of these SharePoint sites are team sites but the intranet is a communications site
  • Some groups have chosen to use Teams rather than SharePoint because the chat functionality makes it a better option for informal collaboration

Read more about SharePoint Online hubs on the Microsoft website.

Flat structure

In SharePoint Online, sites are standalone and can be associated with a hub, which is a flat network of sites that share navigation, branding, and other elements, or not. As sites can move between or stand alone from hubs, this type of structure is flexible and adaptive as your needs change over time.

Web parts

Web parts are the building blocks of a page in SharePoint Online. These can include blocks of text, document libraries, image galleries, files, videos, calendars, event listings and news.

Read more about web parts on the Microsoft website.

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