Remember:
The more mailboxes you have open, the more data there is to synchronise. This will degrade performance of the Outlook app.
Keeping mailboxes open will affect performance of Outlook. Only open mailboxes when you need to, and close the mailbox when you have finished. For further guidance, please see our Nexus support pages.
To close a mailbox
- You can close unused mailboxes by right-clicking the mailbox and clicking Close [mailbox name] from the menu.
- If you do not see the option to close, please contact the Service Desk, asking to turn off auto-mapping on that mailbox. When auto-mapping has been turned off, the mailbox will disappear from your Outlook.
To add a mailbox
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Within Outlook, click on the File menu and the on the Account Settings button
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Select Account Settings from the drop-down list.
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Select the Email tab, click your account in the list, then click Change and then click More Settings.
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On the Advanced tab, under Open these additional mailboxes, click Add and enter the mailbox name that you wish to add to your profile.