Where all of the following conditions are met it may be agreed to add a specified address to the site-wide blocked sender address list. This will only be done in exceptional circumstances, and will cause all email sent from the specified address(es) to be delivered to Junk Email for any University recipients. Required conditions:
- The matter has been taken up with law enforcement (i.e. referred to the police) or a court order has been placed on the sender banning them from contacting one or more member(s) of the University
- Emails contain abusive, threatening and/or seriously offensive language and the detrimental effect of non-delivery of email from the specified address on interested parties (esp. Nexus and units who may have been in contact with the sender previously) is agreed by the authorisers to be acceptable when balanced against the detrimental effect of delivery
- Email address to be blocked is not a University-provided address and sender is not a current student or member of staff
- Sender is regularly contacting more than one University email recipient via their University email address
Where these conditions are met you can request a block by contacting the service desk with details of the address to be blocked, an expiry date not exceeding 6 months or the last date of effect of any court order (whichever is later), and contact details for someone who can provide evidence that the conditions are met. Your request will be reviewed by Information Security and Legal Services, and implemented if approved. This typically takes 3 to 5 working days.