How to set up a Teams Room device


Before setting up the device you will need the following:

  • An exchange resource account which has been Teams Room enabled. This can be requested using the Teams Room request form
  • The windows administrator credentials for the device. nb the default password should be amended at the earliest opportunity.
  • The device should have a connection to the internet and ideally have been connected for at least 24 hours prior to configuration to allow the Teams client as well as Windows itself to update.

Configuring the certified Teams Room device

  1. Turn the device on and accept the terms and conditions when prompted
  2. On the Account page set the email field to the exchange resource account SSO in the format abcd1234@OX.AC.UK, enter the password, set the supported meeting mode to "Skype for Business and Microsoft Teams" and enable "Modern Authentication"
  3. On the Advanced page check that the SSO account name has been automatically populated. If not then enter it in the format abcd1234@OX.AC.UK. Leave all the other values as the default
  4. On the Meetings page enable everything under "Options and Third party meetings" and select "Join with room info". Select Save

Please note that if the version of Teams is out of date the login process will fail until the Teams client has automatically updated. It is not possible to manually initiate this process and it can take up to 24 hours to take place.

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