How to set up a Teams Room device


Before setting up the device you will need the following:

  • An exchange resource account which has been Teams Room enabled. This can be requested using the Teams Room request form
  • The windows administrator credentials for the device. nb the default password should be amended at the earliest opportunity.
  • The device should have a connection to the internet and ideally have been connected for at least 24 hours prior to configuration to allow the Teams client as well as Windows itself to update.

Configuring the certified Teams Room device

  1. Accept the Terms and Conditions
  2. On the Account page put the SSO account name in the Email field (eg SSO@OX.AC.UK), enter the password, select the supported meeting mode as 'Skype for Business and Microsoft Teams' and enable 'Modern Authentication' via the slider
  3. On the Advanced page the SSO account name should have been automatically populated, if not enter it in the format SSO@OX.AC.UK . Leave all the other values as the default
  4. On the Meetings page enable all the sliders under Options and Third party meetings and select the 'Join with room info' radio button. Select Save

Please note that if the version of Teams is out of date the login process will fail until the Teams client has automatically updated. It is not possible to manually initiate this process and it can take up to 24 hours to take place.

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