Accessing IT help and support at Oxford by phone or email | IT Help

Important:

IT Self-Service is currently unavailable. Please use the contacts below to access IT help and support and see the University's Service Status page for information and updates on the status of IT Self-Service.

Service Desk	Support hours			How to log a service request
Central IT Service Desk 01865 (6)12345	24 hours a day, 7 days a week			To log an IT service request, please call the Service Desk on 01865 (6)12345
Blavatnik School of Government IT support ict@bsg.ox.ac.uk	Monday to Friday 8am to 6pm (excluding Bank holidays and University closures)
Business Systems support team x5helpdesk@it.ox.ac.uk 01865 (2)80089	Monday to Friday 8:30am to 5pm (excluding Bank holidays and University closures)			To log a Business Systems service request, please email x5helpdesk@it.ox.ac.uk
DARS support centre dars@admin.ox.ac.uk 01865 (6)12300	Monday to Friday 8:30am to 5pm (excluding Bank holidays and University closures)
Digital Education and Canvas Service Desk (CTL) digital.education@ctl.ox.ac.uk
Financial Systems Service Desk financials@admin.ox.ac.uk 01865 (2)84800	Monday to Friday 8am to 5pm (excluding Bank holidays and University closures)			To log a Financial Systems service request, please email financials@admin.ox.ac.uk
Gardens & Museums IT support it@museums.ox.ac.uk https://it.museums.ox.ac.uk/how-get-support 01865 (2)88188	Monday to Friday 8:30am to 5pm (excluding Bank holidays and University closures)			To log a Gardens & Museums IT service request, please email it@museums.ox.ac.uk or call 01865 (2)88188
HR Systems hr.systems@admin.ox.ac.uk	Monday to Friday 8:30am to 5pm (excluding Bank holidays and University closures)			To log a HR Systems service request, please email hr.systems@admin.ox.ac.uk
Information Security oxcert@infosec.ox.ac.uk 01865 (2)82222	Monday to Friday 9am to 5pm (excluding Bank holidays and University closures)			To log an Information Security service request, please email oxcert@infosec.ox.ac.uk or call 01865 (2)82222
Occupational Health & Safety Office hr.systems@admin.ox.ac.uk	Monday to Thursday 8:30am to 5pm - Friday 8:30am to 4pm (excluding Bank holidays and University closures)
Student Systems support centre student.systems@admin.ox.ac.uk 01865 (2)84848	Monday to Friday 8:30am to 5pm (excluding Bank holidays and University closures)			To log a Student Systems service request, please email student.systems@admin.ox.ac.uk or call 01865 (2)84848