Skip to main content

Oxford Students

Oxford Students

Search form

Oxford Students

IT Help

This is a new website

About passwords
I want to...
Login to a service
Service catalogue
Service status

About passwords
I want to...
Login to a service
Service catalogue
Service status

Search form

Chorus (telephones & comms) collection

Chorus (telephones & comms) collection

Search a list of Chorus (Telephones & Comms) pages on this site, with options to filter the list to find content about selected topics

Chorus is the telephone system for the University of Oxford.

Content Type

Order by page title

Chorus

Chorus is the telephone system for the University. Please see the sections below for information about what is available for you to use

Chorus administration and technical information

Information for administrators and IT Staff

Chorus analogue and critical lines

Analogue lines are available for older equipment, and critical for lifts and other essential equipment

Chorus Billing

Information on telephony billing

Chorus Business Continuity

Chorus can offer options to help enable individuals and teams to continue to work in the case of outages

Chorus call forwarding on the phone

Set call forwarding on Chorus telephony system

Chorus call reporting

Call reporting on the Chorus telephony system

Chorus Contact Center

Contact Center is the application used to provide a call centre platform to University Colleges and Departments. It is maintained by the Chorus team

Chorus Contact Center for Managers

Contact Center is a powerful tool enabling managers, supervisors, and users to administer their environment and manage their callers' experience

Chorus deskphones

Here are some of the features and settings you can use on your desk phone

Chorus FAQs

Frequently asked questions

Chorus FAQs for ITSS and administrators

FAQs for ITSS and administrators

Chorus Fax Service

It is possible to send and receive faxes from your computer desktop via email

Chorus Freephone numbers

A toll-free, or freephone, number is a telephone number that is usually free of charge from a UK landline or mobile

Chorus group working

There are group working features available to advanced users of the Chorus service

Chorus Hardware Suppliers

All recommended Chorus hardware is available on the Oracle Marketplace. Colleges or Departments who do not have access to Oracle should request an account with the University's preferred suppliers, Avoira.

Chorus on mobile devices

OpenScape Mobile, or OSMO can be used on Android or Apple mobile devices to manage calls, preferred devices, voicemail, conferences, and more

Chorus Other Services

Chorus has other telephony related services available to you

Chorus phone short codes

These short codes can be used to make changes more quickly on your phone

Chorus Phoneman

Phoneman is a web interface for managing your phone extensions, Chorus users and accounts, and group working

Chorus softphones for Mac/Linux

Softphones enable Chorus users to handle their calls, devices, conferences, and voicemails by using a USB or bluetooth headset and an application on their Mac or Linux PC

Chorus softphones on Windows

Softphones enable Chorus users to handle their calls, devices, conferences, and voicemails by using a USB or bluetooth headset and an application on their PC

Chorus supported devices

These devices are supported by the Chorus system

Chorus teleconferencing

Use teleconferencing for a phone meeting with several people at once

Chorus Unified Communications

Chorus offers a suite of tools to streamline communication, aid productivity, and support remote working

Chorus Videoconferencing

Chorus softphone users can use their webcams to be able to see the person they are calling

Chorus Voicemail

Voicemail will pick up your messages if you aren't able to take calls

Chorus web collaboration

A web collaboration allows you to work collaboratively with one more participants. Its key use is to share your screen and / or applications with other users.

Chorus Web Portal

Manage preferred devices and teleconferences, listen to voicemail, view call history and search the University directory with the Chorus Web Portal

Collaboration support

Collaboration applications and tools available to members of the University

How to find an IP address on a Chorus phone

How to find the IP address on a phone

How to re-program a device

Procedure for re-programming devices on the Chorus telephony system

Introduction to Chorus Contact Center

Find out what Contact Center is used for and how it may be useful to you

Login to a service

See which credentials you require to access our popular services

My Chorus phone details

Find out details about your phone and number

SMS Service

The SMS service allows users around the university to send text messages to small or large groups of people

Troubleshooting Chorus deskphones

How to troubleshoot Chorus deskphones and error code details

Using your Chorus deskphone

How to configure and manage your phone

You can also view pages in all collections

Get support

Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

Common requests and fault reports can be logged using self-service

USE IT SELF-SERVICE

LOG A SUPPORT CALL

VIEW MY SUPPORT CALLS

The central Service Desk is available 24x7 on

+44 1865 6 12345

If you do not have an SSO account you can use this form to contact the Service Desk

1 Start 2 Complete

Was this page useful? *

Yes

No

Please tell us why:

Feedback for page

Leave this field blank

CONTACT US

IT Services

University of Oxford

Dartington House, University Offices

Wellington Square

Oxford OX1 2JD

Tel: 01865 (2)73200

QUICK LINKS

Connect to the internet

IT Services jobs

RELATED WEBSITES

Information Security

Service Catalogue

IT Services Programmes and Projects

IT Services Staff Intranet

ACROSS THE UNIVERSITY

HR Self-Service login

Professional development

Nexus365 email login

© University of Oxford

Cookies statement Picture credits Legal Accessibility statement Privacy statement

powered by oxford mosaic

List of site pages