Printing on managed staff desktops

Add Printer

  1. Make sure the printer you want to add is turned on and connected to a network (network / shared printers) or your PC (home / USB printers) as appropriate
  2. Press Windows  + I then select Devices > Printers & Scanners
  3. Click Add a printer or scanner
  4. Select the printer you want to use and click Add device. Follow the prompts to install your printer
  5. If the printer you want is not shown then click The printer that I want isn’t listed
  6. Select Find a printer in the directory… > Next
  7. Browse through the list of printers, select the printer you require and click OK. Alternatively, use the search fields to find it - the P-number displayed on the physical printer (e.g. P0123) should match if you enter it into Name and click Find Now
  8. Follow the prompts to complete installation, selecting Set as the default printer if desired

Manage Printer Settings

  1. Press Windows  + I, select Devices > Printers & Scanners
  2. Select a printer and click Manage to see all options
  3. Click Printing preferences to change default print job settings, or other options as required

Cancel, Pause or Review Print Jobs

  1. Press Windows  + I, select Devices > Printers & Scanners
  2. Select a printer and click Open queue to view printing that you have sent
  3. Select print jobs and control them using options on the Document menu

Remove Printer

  1. Press Windows   + I, select Devices > Printers & Scanners
  2. Select the printer you want to remove
  3. Click Remove device and confirm any prompts

Further Information

Most printers, copiers and multi-function devices have an identification label showing the device's "P-number". This unique identifier will help you add or remove the correct printer, and should be included when contacting the Service Desk for printing support.

Printers are specific to the desktop / notebook that you set them up on. If you use a different computer you will need to setup any printers that you want again.

Related links

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The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk