MFA: Setting up the Authy app

Authy is a free application which provides a secure way to protect your online accounts and can be used as a verification method for mutli-factor authentication (MFA) on your Oxford Single Sign-On (SSO).

There is no requirement for an administrative password to authorise the installation and it will not be found in the Oxford Applications installer. Authy can be installed on either a mobile device or a dekstop computer.

Once Authy is setup, it does not require a phone number for verification. However, a phone is required for initial setup of both the mobile and desktop Authy apps.

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  1. Go to the Authy website and download the Authy dekstop app
  2. Scroll to the bottom so you can see the desktop box
  3. Use the drop-down menu to pick the type of computer you have
     
    Pick the type of computer you have

    Pick the type of computer you have

    If you are on a Windows machine and are unsure if it is 32bit or 64bit, search your computer for the control panel. When in the control panel click System and Security, then click System. The system type will be detailed on that page

  4. Click Download
  5. Choose a place on your PC to save the download file. It may take a few minutes to download
  6. Once the download is complete, open the application
  7. Click Run
  8. In the Twilio Authy Account Setup screen select the country that your phone is registered in or enter the plus code if you know it
     
    Select your country in the Twilio Authy Account Setup

    Select your country in the Twilio Authy Account Setup

  9. Enter your telephone number
  10. In the email field, enter a contact email address which can be used to contact you should you ever lose access to your Twilio Authy account. This does not have to be your Oxford email address
     
    Enter a contact email address on the Twilio Authy Account Setup

    Enter a contact email address on the Twilio Authy Account Setup

  11. Click Next
  12. Choose whether to verify by SMS or Phone Call
  13. If you choose SMS, you will receive a text message with a 6-digit pin which you need to enter in the box on the screen

    If you choose Phone Call, you will receive an automated phone call. At the same time, a 2-digit pin will appear on the screen. Enter the pin on the phone’s keypad

  14. The Authy account screen will populate
  15. Go to the Microsoft Security Info page
  16. You may be required to enter your SSO information and complete your MFA process
  17. Click Add Method
     
    Click Add Method

    Click Add Method

  18. Choose Authenticator App in the drop-down menu
  19. Click Add
  20. The Microsoft Authenticator dialogue box appears. Click I want to use a different authenticator app
     
    Click I want to use a different authenticator app

    Click I want to use a different authenticator app

  21. Click Next
  22. Because you are adding a desktop application you cannot scan the QR code. Click Can’t scan image
     
    Click Can’t scan image

    Click Can’t scan image

  23. Enter the Secret key code into the Authy App Account page
     
    Secret key

    Secret key

     

    Enter the Secret key code into the Authy App Account page

    Enter the Secret key code into the Authy App Account page

  24. Click Add Account
  25. In the Authy App, enter an Account Name, for example "Nexus365"
  26. Select a logo to go with your account
    Choose a name and logo for your account

    Choose a name and logo for your account

  27. Leave the Token length as 6-digit
  28. Click Save
  29. The Authy app screen will show your chosen logo, account name and a 6-digit code which changes every 30 seconds
     
    The Authy app will show you a 6-digit code which changes every 30 seconds

    The Authy app will show you a 6-digit code which changes every 30 seconds

  30. Go back to the Microsoft Sign-Ins screen and click Next
  31. Enter the 6-digit code
     
    Enter the 6-digit code

    Enter the 6-digit code

  32. Click Next
  33. Authenticator App will now appear in the list of registered methods
  34. If you have more than one multi-factor authentication method and you want to use the Authy app, you must select it as your default sign-in method
  35. Go to the Microsoft Security Info page
  36. At the top of the screen is the default sign-in method
     
    Default sign-in method

    Default sign-in method

  37. Click Change
  38. In the Change default method screen, use the drop-down menu to select "Authenticator App or hardware token - code"
     
    Select "Authenticator App or hardware token - code"

    Select "Authenticator App or hardware token - code"

  39. Click Confirm
  40. A green confirmation message will appear on the screen informing you that your default sign-in method has been changed

    Note: Every installation of Authy on a desktop, laptop or mobile device will need to be set up as a separate authenticator in the Microsoft Security Info page

  1. Go to the App Store/Play Store on your mobile device
  2. Search for Authy
  3. Install the application
  4. Open Authy on your device
  5. You need to enter a telephone number for verification purposes. Tap the Code area and search for the Country to which the phone number you want to enter is registered (+44 for United Kingdom)
  6. When you have found the Country, tap it to select it
  7. Tap the Cellphone number area and enter the telephone number
  8. In the email field, enter a contact email address which can be used to contact you should you ever lose access to your Twilio Authy Account. This does not have to be your Oxford email address
  9. Click OK
  10. The Account Verification screen will display. Choose whether to verify by SMS or Phone Call
  11. If you choose SMS, you will receive a text message with a 6-digit pin which you need to enter in the box on the screen

    If you choose Phone Call, you will receive an automated phone call. The automated voice will read out a 4-digit code, up to three times. End the phone call and enter the pin on the screen

  12. The Authy account screen will populate
  13. Go to the Microsoft Security Info page
  14. You may be required to enter your SSO information and complete your MFA process
  15. Click Add Method
     
    Click Add Method

    Click Add Method

  16. Choose Authenticator App in the drop-down menu
  17. Click Add
  18. The Microsoft Authenticator dialogue box appears. Click I want to use a different authenticator app
     
    Click I want to use a different authenticator app

    Click I want to use a different authenticator app

  19. Click Next
  20. On your mobile device click Scan QR Code
  21. Use your mobile device to scan the QR code. You may have to give permission for the app to access your camera
     
    Use your mobile device to scan the QR code

    Use your mobile device to scan the QR code

  22. In the Authy app, the Secure Backups page will display in the app. Enter a password so that Authy can back up your account
  23. Tap Edit logo if you want to change the logo for the account
  24. Enter an Account Name, for example "Nexus365"
  25. Click Save
  26. The Authy app screen will show your chosen logo, account name and a 6-digit code which changes every 30 seconds
     
    The Authy app will show you a 6-digit code which changes every 30 seconds

    The Authy app will show you a 6-digit code which changes every 30 seconds

  27. Go back to the Microsoft Sign-Ins screen and click Next
  28. Enter the 6-digit code
     
    Enter the 6-digit code

    Enter the 6-digit code

  29. Click Next
  30. Authenticator App will now appear in the list of registered methods
  31. If you have more than one multi-factor authentication method and you want to use the Authy app, you must select it as your default sign-in method
  32. Go to the Microsoft Security Info page
  33. At the top of the screen is the default sign-in method
     
    Default sign-in method

    Default sign-in method

  34. Click Change
  35. In the Change default method screen, use the drop-down menu to select "Authenticator App or hardware token - code"
     
    Select "Authenticator App or hardware token - code"

    Select "Authenticator App or hardware token - code"

  36. Click Confirm
  37. A green confirmation message will appear on the screen informing you that your default sign-in method has been changed

    Note: Every installation of Authy on a desktop, laptop or mobile device will need to be set up as a separate authenticator in the Microsoft Security Info page

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