How to access a Nexus365 secure account export

Preparation

1. You will need a secure Windows PC that has all updates applied and 7-Zip installed - for staff in UAS and GLAM we recommend a managed staff PC
2. To access a mailbox export you will need a licensed desktop version of MS Outlook 2019 or newer. The "New Outlook" Office365 desktop app is suitable. Web versions of Outlook are not suitable 

3. You should have been given either: a USB drive and BitLocker passphrase, or a OneDrive link and a ZIP file passphrase.

   Only accept these if you were expecting them and/or you can reliably establish that the sender and files are genuine and from within the University.

   Please do not accept unsolicited media or links as these may be part of a phishing scheme or other attempt to compromise security

Method

1. If you were given a USB drive: plug it in and use the BitLocker passphrase to open it (for more details see How to Open Bitlocker Encrypted USB Drive on Another Computer (wikihow.com)), then copy the contents to a new local folder on your PC such as My Documents\n365exp
2. If you were given a OneDrive link: then open it and download the files to a new local folder on your PC such as My Documents\n365exp
3. Browse to the files that you just copied / downloaded, right-click on the first ZIP file, choose 7-Zip > Extract Here and follow the instructions. Enter the ZIP file passphrase if/when prompted
4. The contents of the ZIP file will be extracted to the current folder. This may include one or more PST files containing mailbox items which can be opened in Outlook, or a set of folders and files from OneDrive which can be examined directly