How to set up your new mobile phone

A list of recommended steps for setting up a new personal mobile phone or tablet (BYOD)

Business mobiles

This guidance is intended for personal mobile phones and tablets. If you have a business mobile phone or tablet then contact your local IT team for guidance on how to keep it secure.

 

If you have a new mobile phone or tablet then we recommend the following steps to prepare it for use with your University IT accounts:

  1. Check that your phone is still supported (see the Which! phone support calculator) and configured to install security updates (iPhone / iPad / Mac; Android/Google; Samsung)
  2. Set up basic security (PIN, autolock and remote wipe)
  3. Connect to eduroam WiFi
  4. Install Sophos Intercept-X from your phone's app store
  5. Setup Microsoft authenticator for MFA
  6. Connect to University email and calendar

 

Related links

Get support

If you cannot find the solution you need here then we have other ways to get IT support

Get IT support

Submit a suggestion, compliment or complaint