A number of user roles have been developed that will interact with the Case Management System. To request access to case management please fill out the Case Management User Access Form.
The IT Service Desk will only accept forms received from the senior manager approvers for the relevant department/division. Case Super User(s) or the IT Service Desk will be able to advise regarding the appropriate person for the Department. The target turnaround time for Access Requests is two days from receipt of the Case Management User Access Form.
In order for access to the case management system a new user will need to read the User Agreement form and accept the terms via email to the firstname.lastname@example.org